Emma Payne

University of Birmingham - Theology and Religion

[Emma Payne @Emma_Payne123]

@jackcavell @RachJA22 @beth_rylance @ASOS_news It seems like you can contact them all you like but if you ask for clarification they just end the chat.

[Emma Payne @Emma_Payne123]

@RachJA22 @beth_rylance @ASOS_news Same, like yeah I’ve returned a fair few items but every order something has been kept. Like, I’ve got a new job and a holiday to go on and I’m between sizes. So frustrating

[Emma Payne @Emma_Payne123]

@r_owen89 I’m in the same position

[Emma Payne @Emma_Payne123]

@RachJA22 @beth_rylance @ASOS_news I contacted their customer care team and they basically told me the decision is final even if they couldn’t give me a proper reason for the decision

[Emma Payne @Emma_Payne123]

@clairehyndmanx Same, I’ve fluctuated in weight and suddenly now I’m not allowed an ASOS account. God forbid let a girl live a little!

[Emma Payne @Emma_Payne123]

@x______06 I’ve got in touch with customer care and they did not give me a reason for why they closed my account but said the decision is final

[Emma Payne @Emma_Payne123]

@chloegreening Honestly, will save me loads of money now that my accounts closed

[Emma Payne @Emma_Payne123]

@MichelleLisaL My premium hasn’t ran out and they’ve closed my account and said they’d “refund” me for the time I haven’t used, very interested to see what they’ll refund as I’ve only just renewed it

[Emma Payne @Emma_Payne123]

@nancycoleITV @itvnews @creesummerITV @Chrisitv I’ve just had my account closed, just had the email through. Got through to customer care and they refused to tell me what the problem was. I dared to return things?! Idek, such poor customer service. Came on here to see if it happened to anyone else