@googs_79 Hi Scott, just an update on this - we've had confirmation that the v18 was removed and replaced with the v19 tariff. We've updated our guide on site with the analysis on this. Hope this helps. Thanks, MSE Beth.
@Sunilthakar15 Hi Sunil, just an update on this - E.ON Next have confirmed the tariff has been withdrawn and replaced with the v19. We've updated our guide with the analysis on this. Hope this helps. Thanks, MSE Beth.
@P_A1X_AKS Hi there, we should have the Shell Energy tariff listed, but if you send an email to [email protected] with your tariff details we can take a look at your Energy Club account. Thanks, MSE Beth.
@kevinjw17 @MartinSLewis Hi Kevin, we'd be happy to look into this for you if you could email us at [email protected] with the postcode linked to your account. I hope this helps, MSE Rebecca
@chrisfellingham Hi Chris, sorry you're having trouble with this. Can you please send an email to [email protected] and we can take a closer look at your Energy Club account? Thanks, MSE Beth.
@Paza2 Hi there, thanks for flagging this with us. I've checked this with our tariff team and we've recently received the updated Spring 21 Variable tariff rates. These should be updated on the site in the next day or so. I hope this helps. Thanks, MSE Beth.
@Sihyun_Pratley Hi Shiyun, your cashback will be paid once we receive confirmation of the switch from E.ON Next. It usually takes around 12 weeks for this update to be received, but we will email you as soon as we have an update. I hope this helps. Thanks, MSE Beth.
@ChristineRusse Hi Christine, we'd be happy to look into this for you if you could email us at [email protected] with the postcode linked to your account. I hope this helps, MSE Rebecca
@twistedpixel8@BritishGasHelp As long as you enter your accurate usage figures, the annual prices displayed for the switching options will be correct, so you can compare against what you pay now. Just remember to ignore the saving. Thanks, MSE Rebecca (2/2)
@twistedpixel8@BritishGasHelp Hi Scott, sorry that your tariff isn't listed. Our team is chasing this up. You can still compare now, but the savings figures won't be right. You'll need to select BG's standard tariff. (1/2)
@nsharpinteriors@MartinSLewis Hi there, we'd be happy to look into this for you if you could email us at [email protected] with the postcode linked to your account and the tariff you are looking at. I hope this helps, MSE Rebecca.