Esther Yoon

Trying to be better, kinder, and wiser each and every day.

VP of Product and Industry Marketing at RingCentral

[Esther Yoon @Estherish]

@emollick This was way more entertaining than I thought it was going to be

[Esther Yoon @Estherish]

@thestephenchau @TryCoveAI @sequoia I’ve been trying it out - it’s an amazing concept but would love to see an improved chrome experience. Right now, it doesn’t feel usable for my use case as a marketer. Happy to share feedback btw. Rooting for you guys.

[Esther Yoon @Estherish]

@sama when do you think GPT will be able to produce CAD files? Can’t wait for @OpenAI to turn 3D printers into household staples.

[Esther Yoon @Estherish]

Apple’s new motion sickness feature in iOS 18 is incredible. I went from barely being able to browse thru a Spotify playlist to reading articles.

[Esther Yoon @Estherish]

Virtual connection primes us for real-world experiences—that's the hybrid magic.

Sports/music tourism set to hit $1.5T by 2032. Why? Streaming isn't just engagement; it's fueling tourism growth. Industries pump money into streaming, and it pays off IRL.

#modernmarketing

[Esther Yoon @Estherish]

69% of ITDMs report improving CX is crucial or very important + frontline must be digitally empowered to support an excellent customer journey. Src: @Frost_Sullivan

@RingCentral launched a frontline worker solution at ~$5/user with push-to-talk, AI, messaging and more.
#EC23

[Esther Yoon @Estherish]

@epopova @Verizon @Roopamjain @RobArnoldUCC @mbrandenburg So many legends in one photo!

[David Maldow @LetsDoVideo]

Nothing is harder or more socially awkward to me than sales. This is one thing I am happy to hand off to robots.

[Esther Yoon @Estherish]

@LetsDoVideo I'm in the same boat. It's why I'm in product marketing 😅

[Esther Yoon @Estherish]

One of my favorite capabilities in @RingCentral's newly announced RingSense AI solution is the ability to create custom trackers. It's like training the AI to find what matters to you,

#EC23 #EnterpriseConnect2023 #enterpriseconnect

[Esther Yoon @Estherish]

New report from @Metrigy shows that Security leaders are the biggest influencers for IT when it comes to purchasing workplace collaboration.

I know Vlad + leaders at @RingCentral hold global trust to be a sacred pillar of how we develop solution.

#EC23 #EnterpriseConnect

[Esther Yoon @Estherish]

Top findings I'm seeing from #EnterpriseConnect2023:

1. AI is mainstream in UC/CC
2. CX+UC have officially converged
3. No/low/pro code + CPaaS enable composable communications to solve unique challenges

But... few vendors are pulling it all together into 1 solution. #EC23

[Zeus Kerravala @zkerravala]

Love, love #PushToTalk from ⁦@RingCentral⁩ #enterpriseconnect

[Zeus Kerravala @zkerravala]

This is what happens when you combine #ucaas and #ccaas @RingCentral #enterpriseconnect @MoKatibeh

[Jim Lundy @JimLundy]

@RingCentral making a big splash at #EnterpriseConnect with RingSense and a focus on Frontline workers #ec23

[Zeus Kerravala @zkerravala]

Push to talk is an under appreciated feature! Lots of front line workers can benefit from it! @RingCentral #enterpriseconnect @MoKatibeh

[Esther Yoon @Estherish]

@enterprisecon @bandwidth @thetalake Go @thetalake ! Awesome and well-deserved!

[Esther Yoon @Estherish]

Ok but for reals, have you all seen the incredible new enhanced @RingCentral experience in @MicrosoftTeams? It is *chefs kiss 😘🤌*

It turns your MS Teams app into a superphone. 🦸🏻‍♀️

#EnterpriseConnect2023 #enterpriseconnect #ec23 @enterprisecon

[Esther Yoon @Estherish]

#EnterpriseConnect2023 attendees - go swing by the @RingCentral booth (1908) and grab yourself a drink on us!

#ec23 #enterpriseconnect @enterprisecon

[Esther Yoon @Estherish]

The @RingCentral app is getting a modular makeover! It's going to be more adaptive to how different people use their softphone + we've made personal call handling a breeze on your mobile app with #dynamicisland capabilities.

#ec23 @enterprisecon #enterpriseconnect