@MokeySos@bloodySuSu@FACEITSupport He's a perfect world player; I don't believe he played on FACEIT before he went abroad. I don't see any other accounts linked so far, but I will keep checking
Hey mate, as I've mentioned previously, I work within our Marketing team, so I'm not in a position to discuss the legal grounds for retaining personal data or how specific retention periods are determined.
These are matters handled by the relevant teams, and I wouldn't want to give you incorrect information on something like this.
If you'd like to discuss this further or challenge the response you've received, please do so through your Support ticket, as it's not something I can assist with over social media.
I appreciate that you're unhappy with the response, but I'm afraid there's nothing further I can add here.
@Pickled__Rat I still need to get myself one decked out in a load of FACEIT Major stickers. I attended the event two weeks after I joined FACEIT, so it will always hold a special place for me
You're confusing prioritisation with preferential treatment. Premium players have their reports reviewed faster because that's one of the benefits of being a paying customer. It doesn't mean different rules apply to them, or that we pick and choose who gets punished.
Every player can report anything they want, regardless of whether they pay for a subscription. Paying for a faster review doesn't mean you're paying for a different outcome.