@LMS23CS Hey, could you please create a ticket? An agent will be able to look into what happened and take the appropriate action based on the outcome of the investigation.
Hello Rayan. I've taken a look at your appeal and reviewed the case as a whole.
While we're aware that you do have a twin brother, the agent handling your appeal found additional evidence that supported keeping the ban in place.
Based on the evidence reviewed, I don't believe I'll be able to help further with this case
@olofmeister, @f0rest, @ScreaM_, @shoxCSGO, & @chopperis will 5-stack live on Season 9 launch day with stream delay.
100K FACEIT Point bounty on their heads. Defeat them and your team splits the bounty. Every win they get adds another 100K to the pot.
Queue up August 05โ06.
@cc_sharlo@FACEIT_Darwin@_rchh Hi sharlo. When a smurf account is banned, Elo is only reverted for their last 100 matches.
Your match against this player was back in May and falls outside that 100-match window, so unfortunately thereโs no Elo to return in this case
@Callaghannn24 I get where youโre coming from, but active bans arenโt retroactively shortened or adjusted when a new policy is introduced. Your current ban remains unchanged
@N3X_csgo@FACEIT_Darwin Hey Jozef, Iโve just finished looking into this case. After reviewing what happened, the team decided to accept his appeal and remove the ban.