@AvantiWestCoast I want to pass on the message about a staff member at Crewe Ticket office middle window @ 10:15, she needs to go back to retail training as she didn’t have a clue about rover tickets and told us false information and asked us to pay full price to Derby via SOT.
@Eurostar Thank you for your swift reply, I can’t wait to join you onboard, travelling 3 times in March ☺️ and potentially 2 in September for my birthday
@CrossCountryUK hi, I work in ticket office, how come isn’t it allowing us to book bike reservations for customers off Wordline? Can you please fix it please thank you
@CostaCoffee Yesterday I ordered off the click and collect through the app and when I arrived Winchester Station it was closed due to electrical issues and my payment went through how can I claim back refund.
@British_Airways is there a way of doing two people with different thing, like one has just hand luggage and other has hand luggage and checked in baggage on one booking? I can’t seem to do that as I tried to do it last year but had to do two separate bookings
@EurostarUK my friend just received an email regarding his timings being changed and there was an operational reason, why? on 9043 3/09/25 what routing will it do instead of its usual route, please explain thanks
@LNER hi how do I get to Edinburgh from York, just came off the cancelled 1S26 from Euston this morning due to tree hitting overhead wires at Beattock, travelled from Crewe via Manchester :/ what’s your advice? Don’t wanna be travelling all day as I started travelling yesterday
@LNER Just trying to purchase it off my internal staff booking site that’s all even with the anytime return it says I can’t get on 15:03 or 16:03 to Leeds
@LNER I’m trying to get to Peterborough or Doncaster today and I was wondering what ticket to get? Apparently you don’t do returns even though I did get an off peak return to Peterborough a few weeks ago. Please help. Thank you
@BlueKiltGolf @MousCase You’re right the packaging is misleading. The weird thing is that I’ve got a iPhone 12 and that’s a 6.1 inch, I’m getting a full refund… may possibly go else where