@Meta How can this be justified? Disgraceful! Pls reinstate this amazing charity’s fundraising money and unblock restrictions ASAP! 🙏🏻 https://t.co/gXgTEp1Grh
Customer POV @sizeofficial I’ve given:
Name
Address
Email
Phone number
Order
Past order
Not asking to refund, not changing address.
Just want to be treated like a human and be given an update.
Can’t call as you have no support line & also say you have no phones to call???
#help
Ignoring customers isn’t a solution @sizeofficial
4 sneakers ordered.
11 days ago.
30 minutes on calls for a line u don’t answer but don’t say on the line!
Multiple dms being answered by different people ALL ignore what you ask.
Say you have no phones!
Simple: help & answer!
This is such bad service! @sizeofficial I’ve now called twice. Emailed. Now getting different people responding to dm’s none of them reads he prior. It’s really simple.
I’ve bought 4 pairs of sneakers.
Where are they?
You won’t call. Can’t answer calls and won’t help on Dm!!!
@sizehelpteam I’m now repeatedly dm’ing.
Everyone it’s someone different. No one is paying attention. You now say you don’t have phones. I am simply asking where my missing order is. Goodness. Endless attempts to get a human to think and respond. Come on!!!
@sizehelpteam hi Luke - the missing order number is 910083915. Ordered on July 29th - should be for 4 pairs of shoes. A later order I placed on Aug 1st has arrived just fine but no sign of the July 29th order above. Order amount was £234.95
This is nuts @sizeofficial
Shutdown your helpline but doesn’t say on the line.
Don’t respond to email.
Don’t support on your twitter line.
4 sneakers gone missing and I’ve wasted hours to get nowhere and all I want to do is speak to someone.
Sort this out. Loyal customer....
@AmazonHelp What’s wrong with this picture? Ridiculously HUGE box... containing teeeeeeeeny tiny earbuds (see box, bottom left). Why was this necessary!! What a huge waste 😡😤 #Waste#packaging#sortitout#saveatree