The candlelight concert collab last night gave us time to stfu and think. Here are some of my thinks:
1. A good song will always be a good song. I love old rock and pop classics. I'm a cheese ball. It made me look forward to Christmas with my family and playing them all again with new love. They played Dream On by Aerosmith, Life on Mars by Bowie, God Only Knows by Beach Boys and a bunch of other greats. I cried a little at the last two mentioned.
MARKETING TIP: a great campaign will always be remembered and talked about regardless of what you are selling.
2. Reinterpretation is revival. These songs are played to death and probably skipped by many because they've been heard so many times. But in a silent theatre, surrounded by candles, delivered by a string quartet, I literally had goosebumps the entire time. Totally captivated. Very emotional.
MARKETING TIP: look for inspiration in what people already love, or have loved, and reimagine. So what you create is still recognisable but completely fresh and feels new.
3. I hate AI. I don't hate AI, but in a time when there's so much fast fake content, moments like this where you can completely disconnect, not have to talk, stay off your phone, reminisce, immerse yourself, feel nostalgic etc, are invaluable. This was a MAGICAL experience.
MARKETING TIP: Unique irl experiences matter. They don't have to have an angle to sell your product. People appreciate the thought and care and they ultimately do help sell the product because they produce amazing content, increase the brand visibility and loyalty, and increase audience entering the funnel.
4. People connect with emotions. I know every word to every song played last night, most of us do, but there were no words last night. Just beautiful string music and a stunning candle sea. You don't need sensory overload to have an impact.
MARKETING TIP: include more emotion in your marketing. You have words, sound, visuals, touch even irl, to make your audience feel something. It could be anger, desire, glee, heartache, fear, yearning... What emotion do you want to evoke as part of a story that your product/tech helps to realise. What future do you make possible. What individual story can you tell for a normal human being affected by your product. You might think this is a stretch, but it's called brand marketing and the best way to explore it is with the butterfly effect.
5. @hypepartners Events Queen @cryptokwueene absolutely nailed this. Dm her if you want an amazing xp. And thanks to @OctantApp for helping us make it happen. And thanks to all the wonderful people who came.
6. KUDOS to @proofofjake_ in an all white suit wearing Hype x @ethereumfndn special collab kicks, that I've never even seen!!!! (and props to @vijaymichalik for loaning them)
What. A. Moment. More of this please.
Meme moment: Men being emotional and uncomfortable together @cryptofreedman@0xDannyHype@0xjawor me. It's a beautiful thing.
The wise man built his house upon the rock.
Everyone knows this old parable from the bible. What can it teach us about marketing?
A surprising number of teams are trying to build their house on three product updates, an old founder interview and a social feed that goes quiet for weeks at a time.
Projects want paid media, KOLs, PR, partnerships, events and a big campaign moment. Great. All of those can be useful.
But the attention has to land somewhere.
Usually, the first thing somebody does after hearing about a company is check its website and socials. They want to understand what it does, whether the team has anything interesting to say, if the story holds together and whether there is any actual momentum behind it.
If the key organic channels are inconsistent, confusing or mostly reposts and product announcements, there is no strong base for the rest of the marketing to build from. You can pay to send more people there, obviously, but you are mostly paying to show more people the confusion.
Consistent quality content is downstream of clarity.
You cannot expect a founder, internal marketing team, social media manager and external agency to produce one coherent brand if nobody has agreed on the messaging, narrative and positioning first.
What problem are we solving?
Who really cares?
Why now?
What do we believe that others in the category don't? Which proof points make the story credible?
What should people repeatedly associate with us?
Without those answers, every brief starts from zero.
The social manager pulls language from an old deck. The agency guesses what matters from the last call. Sales tells one version of the story, product tells another, and the founder rewrites the post at 11pm because it “doesn't sound like us”.
The individual pieces of work might look fine. Together, the brand feels like five different people trying to explain the same thing from memory.
Nobody needs to disappear for six months and produce a 90-page messaging bible. You do need enough of a strategic spine that everybody understands the story they are contributing to.
Then you have to maintain it.
Good organic content builds that understanding over time. Some posts explain the product. Some share a point of view. Some show the work, the people, the decisions, a CTA and the progress. Some respond to what is happening in the market.
It should feel varied, but recognisably from the same brand.
That consistency makes everything else work harder. Creators have better language to use. PR has a clearer story to pick up. Paid campaigns send people somewhere credible. And, internal teams and agencies spend less time decoding contradictory Slack messages and more time making good work.
The messaging, narrative and positioning work can feel like the slow bit at the start. Skipping it creates a much slower and more expensive mess later (usually with far more people involved).
Before spending more money sending people towards the brand, make sure you have one.
Hit me up if you need help. I might know a guy @hypepartners
There's a launch video problem.
A project spends months building something genuinely interesting, gets close to launch, then commissions a very polished 60-second film to explain how important it all is.
The video goes live. The team reposts it. Investors and partners say “great work guys”. It gets a short burst of attention and then, within a couple of days, it disappears down the timeline with every other launch video.
I like a great film. We make plenty of them at @hypepartners and they can be brilliant for setting a tone, saying hello to the world or giving a launch some emotional weight.
But projects keep treating video as the obvious answer to every creative brief. There are so many other things a brand could build.
There are deeper brand experiences that can be easily built and people can actually do something with - which we've also been doing with cool projects who want to stand out.
Not an exhaustive list:
- An interactive experience people can explore.
- A small game built around a world or culture.
- A useful digital product that delivers a message.
- An app that produces personalised content people can make on their own and share.
- An installation people can interact with at an event.
- Something that responds, changes, rewards curiosity or gives the audience a role in what happens.
(all on brand, subtly or full-in the face, each campaign is unique)
The practical difference is pretty simple. A video asks someone to watch. An experience asks them to participate.
Participation gives people more reasons to stick around. They spend time with the idea, make choices, discover things, create something, compete with a friend or send the result into a group chat. That interaction creates a stronger memory than another cinematic montage of servers, cities, particles and people looking meaningfully into the distance (you know the one).
It also gives the campaign more places to go.
The experience can produce content from the audience. It can become a reason for creators to get involved. It can travel through communities because people have something to show, compare or talk about. Distribution starts inside the idea instead of being left to a media plan after the creative is finished.
This feels especially relevant for crypto and blockchain projects, but also broader tech launches in AI, fintech, robotics etc.
Crypto audiences specifically are extremely online, community-driven and used to participating. They test products early, join Discords, vote, mint, trade, make memes, collect things and compete for status. They rarely behave like a normal passive audience, so I’m not sure why so many campaigns still treat them like one.
Projects should be asking:
What can somebody actually do with this campaign?
How could they become part of it?
What would make them spend five minutes exploring it instead of five seconds scrolling past it?
What might they create or unlock?
And what would make them send it to somebody else?
Sometimes it will still lead to a film. Fine. The point is to choose the format because it serves the idea and the audience, rather than because “launch video” was already a line item in the budget.
Technology alone doesn’t make any of this good, obviously.
Adding AI, AR, real-time 3D or some complicated mechanic to a weak idea just gives you a more expensive weak idea. People can smell the gimmick immediately.
The concept has to come first. Then the audience. Then the reaction you want from them.
Do you want them to feel curious? Competitive? Proud? Surprised? More connected to the community? Do you want them to understand the product, try it, make something or bring somebody else in?
Once that is clear, you can work out how technology helps bring the brand idea to life in a natural way. Sometimes the tech can be genuinely advanced while feeling almost invisible to the person using it (usually a good sign).
This is a big area of focus for us at @hypepartners and we have an amazing team that consistently concept more meaningful campaigns for our clients (even if we just end up doing the video). A lot of this is made possible not least because we've thrown ourselves headfirst into AI and built a bunch of creative products (not least https://t.co/fnCNEJEdeV)
Creative ideas, design, technology and distribution should work together so the output feels like a complete experience, rather than a collection of campaign assets and deliverables.
Crypto already has one of the most participatory audiences in the world. We should probably make more creative work that rewards that behaviour.
Before commissioning the next launch video, ask what people could experience, explore, use or create instead.
If the only thing somebody can do with your campaign is press play, there is probably a much bigger idea waiting to be discovered.
If you made it to the end, dm me for a cookie
Current Events.
TOKEN2049 Singapore starts today, and the surrounding calendar is absolutely rammed. Somewhere in the city, another project is currently putting its logo behind a DJ, ordering free drinks and celebrating a huge RSVP list full of people who have also RSVP’d to eight other events.
People arrive late, spend 20 minutes scanning the room, shout into somebody’s ear, collect a drink and ask where everyone is going next. Whether the right people met each other is a different question.
A big, loud side event can be exactly right. If you want reach, energy, spectacle and a lot of the industry in one place. It can also land you with a huge bill and no ROI.
But who do you actually want in the room?
As with all things in marketing thinking about your audience, how you want them to behave, and your objective, should decide the format.
The size and type of venue, time of day, food, drinks, music and volume. Whether people sit, stand, listen, talk, make something or take part. How much programming you need, and how much empty space to leave for an unplanned conversation. Even the guest list should be curated around the outcome, rather than signup numbers.
For one project, the right answer could be a small breakfast where ten useful conversations happen before. For another, it might be a private dinner, a workshop, or a cultural experience - for the location or the brand.
A dinner for 20 can sometimes create more commercial value than a party for 500 - as we've seen time and again for our clients. Equally, some briefs genuinely need the party. The format only makes sense in relation to the people and the reaction you want.
Crypto makes this especially obvious. It is relationship-driven and community-driven, and the same founders, investors, builders and community members travel between the same conferences all year. They notice when an event has been copied from the usual playbook.
A busy room is easy to photograph. It doesn’t tell you whether anybody had the conversation you brought them there to have.
At @hypepartners we think about concept, audience, creative direction, production and the wider campaign together. Otherwise you can end up producing a very impressive answer to a question nobody asked. @cryptokwueene has talked about this at length.
Make sure you're doing your NPS and check the feedback given. If answers like “the DJ was too loud” came up , maybe it's time to rethink.
Next event you host, make sure you’re actually considering the intent
the funnel here is a good basic guide to know where youre at, what kind of event you should be spending $$ on.
as a general rule - STOP asking your marketing & event leads/agencies to get you awareness, conversion and retention in the same event. focus on 1 outcome per event.
event format <> intent funnel doesnt operate like a typical funnel. It doesnt implies that we are losing people across all stages of the funnel. So, ignore attrition in this case, just focus on a format / shape to the funnel to the intent.
the funnel narrows by audience breadth and touch. as you descend, intimacy increases and cost per head climbs.
1. Intimacy increases - at the top of the funnel youre choosing event and activation formats that gain the highest mindshare, and get you known within the space. As you trickle down the funnel, you want to be hosting more VIP experiences for a select few people, focusing on quality vs quantity so the avg no of attendees will drastically drop down as you work your way down the funnel
2. Cost per head climbs - just because youre running an event for select few, dont expect your cost of event to drastically goes down. At the level of VIPs and decision makers, you end up spending more per head because now youre curating the experience to the T.
A 200 person party will have a lower cost per head in comparison to a 50 person dinner/game experience.
And another!
Writing about how tech works is not marketing. It's boring. All people want to know, is it going to be adopted and make everyone money. Your job as a marketer is to find a way to convince people that it is.
On Tuesday I had a rant about KOLs and UGC, so I thought I better take a step back and look at what happens before you spend all your budget on creators. You must know what actually matters to people about your project or product, before spending marketing money - and it's not the tech.
Watching a group of gigabrains that everyone respects talk about the tech DOES matter to people. Not the discussion, the fact it happened. Maybe there's two great lines that can be pulled out and repeated from a 1 hour podcast (maybe more, who knows).
Your TPS, your novel consensus mechanism, your modular whatever, are sending people to sleep. The people you're trying to reach don't wake up thinking about infrastructure. They wake up thinking about themselves. Your job is to help them see a future they like the look of, and where you fit in. That's the whole trick. Not "look at what we built" but "look at where things are going, and look at what that means for you."
Positioning, narrative and messaging. Three words that sound like agency fluff until you try to run a campaign without them.
Why it comes first
If you don't get this right up front, you have no content guide and no direction to give anyone. Your team writes one thing, your creators post another, your agency pitches a third angle, and your partners lack confidence to co-market with you. Everyone's technically talking about the same project and nobody's telling the same story.
Get it right and everything downstream gets easier.
A killer brief is essential.
Take the time to create a source of truth that's clear, easy to read, feels EXCITING, key facts, numbers, quotes from the team, the experience behind the project, what you've actually shipped, who it's for etc. Now it's easy to hit the key points and put their own brand/creator flare on content. A bad brief means everyone makes it up as they go, and the the content is weak.
Direction and management is just as important. Aligning on key moments with planned coordination to spike visibility. Launches, listings, partnerships, user milestones whatever. You pick the moments, and you coral your KOL/creator/partner/community the best you can to make noise when it matters. That's how things "go viral" hehe.
Use external help.
You cannot do this alone, and you're the worst person to judge your own story.
You're married to the tech. It's your baby. You've spent two years in the weeds and you think the weeds are fascinating. Fair enough. But if you want your baby to grow up and be successful, you need fresh eyes to check this stuff before you go whole hog on a campaign. Outsiders aren't biased. They'll tell you which parts of your story can be hidden on the last page of the docs vs what should be chanted every damn day.
This is nearly always the first thing we do with clients at @hypepartners even if they don't want to...
If you made it to the end, thank you for reading my 2nd essay this week