Fern Duncan

Just here to have a nosey

[Fern Duncan @FernWaiata]

@ash_echo7 @eon_next If it’s helpful at all their replied to me on twitter DM - they haven’t replied on WhatsApp, email or phone. Maybe try them on that? They said it’s a glitch on the app… but it’s still saying £217 😱 a very stressful and unhelpful glitch

[Fern Duncan @FernWaiata]

@eon_next why on earth is my usage for 4 days £217.62?! I can't get through to everyone. Have been on hold, emailed and whatsapped. How is this accurate?!

[Fern Duncan @FernWaiata]

@eon_next I have sent you a DM

[FTI Consulting Strategic Communications @FTI_SC]

We were delighted to pick up a @prweekuknews award together with our friends at @Inspecs for the “Best Handling of an IPO”. A big well done to all involved!
Read more here: https://t.co/h3Oy2OAvtw
#IPO #financialcommunications

[PRWeek UK @prweekuknews]

Congrats to the Best Handling of an IPO award winner @FTIConsulting with @Inspecs for FTI & Inspecs! https://t.co/ulV5MD09fk #PRWeekCCPA @FTI_EMEA

[Fern Duncan @FernWaiata]

@DreamWorlduk you owe me over £1200 in flights cancelled in April. We keep calling and emailing and you said in 2 weeks over a month ago. We have been trying to contact you for 8 months. What is going on?! @MartinSLewis @BBCWatchdog

[Fern Duncan @FernWaiata]

Shout out to the Hackney Central test & trace centre - everyone so cheery and our 8am bay 5 tester brightened up a pretty depressing pre-birthday COVID test 🥳 @SercoGroup

[Fern Duncan @FernWaiata]

@DreamWorlduk @samwoodwoodsam Out of interest - did you have any luck? I can’t get through to anyone.

[Fern Duncan @FernWaiata]

@BBCWatchdog

[Fern Duncan @FernWaiata]

@DreamWorlduk we booked flights with you due to fly in April which were cancelled and we STILL haven’t received our full refund which you promised. We have been trying to contact you for 6 months. What is going on? @MartinSLewis @CAAi_UK

[Fern Duncan @FernWaiata]

@annielord8 Loved this! I already feel disappointed for all the men that will TRY and FAIL to replicate this look.

[Fern Duncan @FernWaiata]

@easyJet thank you for being so helpful!

[Fern Duncan @FernWaiata]

BIG THANK YOU to my bank @monzo who are being so helpful when @Ryanair & @easyJet have failed to pay me promised refunds claimed on cancelled flights over a month ago. We understand it's a difficult time but just COMMUNICATE with us and don't make it more stressful for everyone.

[Fern Duncan @FernWaiata]

@KingaSmith @Flight_Refunds @WhichUK @Ryanair @easyJet Thank you for your help - i had already claimed for a refund a month ago then yesterday they sent the email about the voucher, no link to a refund! It's all so confusing x

[Fern Duncan @FernWaiata]

@easyJet @easyJet i have a confirmation email from you over a month ago saying i would receive a full refund within 7 days... i do not want a voucher. I would like my money -as you promised.

[Fern Duncan @FernWaiata]

@GettyMuseum challenge: Thomas Gainsborough, Mr and Mrs Andrews #betweenartandquarantine #GettyMuseumChallenge #gettymuseum

[Fern Duncan @FernWaiata]

Big love for @monzo's customer service who were so helpful ❤️

[Fern Duncan @FernWaiata]

@MartinSLewis @Ryanair @easyJet i have been waiting well over 30 days for my approved refund from you too. Please just communicate with us. I don't mind if it takes a bit longer but let me know that. Stop telling me to call customer services!

[Fern Duncan @FernWaiata]

@MartinSLewis @Ryanair I asked for a cash refund a month ago as my flight was cancelled almost immediately. My refund was approved and now i have been offered a voucher. Which i do not want. Customer line goes dead and no obvious place to re-register for a refund.