Fran Dunne

Interested but mostly nosey

[Fran Dunne @FranDunne2]

@IrishRail Ive received a booking confirmation for a booking I didn’t make. Ive cancelled it and the booking confirmed no payment made. I don’t have an account with you. What’s going on?

[Fran Dunne @FranDunne2]

@British_Airways my delayed luggage from Friday 15th May to DLM was due to arrive in DLM today on Flight BA802. Tracking this flight I see it’s been diverted to Rhodes and just landed in Rhodes. What happens to my luggage now?

[Fran Dunne @FranDunne2]

@British_Airways I’ve tried several times but I just get Robochat saying don’t understand my question! Can you not call me?

[Fran Dunne @FranDunne2]

@British_Airways why are you not being honest about the extent of problems at T5? #caldersimon are you aware of the current situation about luggage problems leaving and arriving at Heathrow?

[Fran Dunne @FranDunne2]

@British_Airways Also I added my contact details to the tracker but I note it shows no contact to be made. Can you change this as the edit function doesn’t allow this at my end.

[Fran Dunne @FranDunne2]

@British_Airways Hi Kelly. We reported our missing bags on Friday and the tracker continues to show still
Searching for bags. We return home on Sunday. What hope of receiving our luggage as we’ve only purchased enough replacements to last a couple of days.

[Fran Dunne @FranDunne2]

@nectar Please see ref 241115 005123

[Fran Dunne @FranDunne2]

@Lee__Boon @nectar Good luck getting this resolved. I reported theft of a similar amount a month ago. Still waiting to have my points transferred to my new account.

[Fran Dunne @FranDunne2]

@nectar Can you please chase my points transfer following fraudulent activity reported on 18th Nov. Need them for Christmas shopping!

[Fran Dunne @FranDunne2]

@nectar I reported stolen points on 18 Nov. 500 points stolen 14 Nov followed by another 17000 points taken 15 Nov. I called the helpline they closed my account, opened a new one, arranged for a new card - now received but I’m still waiting for my points to be transferred.

[Fran Dunne @FranDunne2]

Hi @easyJet is twilight check in available at Gatwick for pre 8am flights? If not are there plans to bring it back?

[Fran Dunne @FranDunne2]

@grantshapps Why isn’t Turkey being moved to Amber? What makes it different to India and UAE?

[Fran Dunne @FranDunne2]

@PPaulCharles @transportgovuk @ThePCAgency Any news on Turkey?

[Fran Dunne @FranDunne2]

@grantshapps I don’t understand why the risk assessment data doesn’t appear to have been updated since 2nd May for Turkey. Table 1 JBC summary of data only goes up to May and updates since then exclude Turkey. Why is that?

[Fran Dunne @FranDunne2]

@easyJet hi. I’ve been calling daily but can’t get through to customer services to request a refund as I already have other flights booked for later in the year. Can someone get back to me?