@Plutus_Support My account has been put under review for reasons unknown to me. I haven't had a reply from my emails to support for 8 weeks. Can someone please look into this for me and reply?
@RossMotley@plutus@sainsburys@RossMotley@plutus I did the same with my 'Free' ยฃ100 Giftcard and the automated system charged the value to my credit card a week later saying I had breached T&Cs. No response from Support. Very very disappointing
@plutus@DDhopn Happy to share as many specifics as required of what the current issues are with a view helping you to positively impact the current user experience. Not looking to tear anything down but build it up. @Plutus_Support
@plutus@DDhopn I have to be brutally honest with you. In all my time interacting with the project in the past 3-4 years this is an all-time low. Everything is broken from Subscriptions, Gift card redemptions, Support response and complexity. Please pause & fix for good of the brand!
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@DDhopn Danial, I know there is no crystal ball here and market forces and conditions dictate, but is there any indication / guide from E&Y as to what the external PLU price on the ETH chain might look like in the Medium to Long term if dual token concept is implemented? V key question
@DDhopn Thanks very much for the solution Danial. Great to see fairness and cooperation in the process to support extra customers committed to the project. Looking forward to seeing what the next 12 months brings. Hopefully the external PLU price will rise to reward long term holders
@DDhopn Appreciate it Danial. Change is always difficult and there is a lot of "Who moved my cheese" going on. Important to keep the engaged people behind the project onboard. Hopefully clearer seas ahead. Ticket #335602
@Plutus_Support@plutus I have been a loyal customer and am very disappointed that I have not been deemed eligible for free payouts. I may have made a couple of mistakes through lack of knowledge of the myriad of changing rules but overall I have been, and remain, engaged in the project and loyal.
@Plutus_Support I have been a loyal customer and am very disappointed that I have not been deemed eligible for free payouts. I may have made a couple of mistakes through lack of knowledge of the myriad of changing rules but overall I have been, and remain, engaged in the project and loyal.
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