@santanderuk having to set up new payee just for a new reference is a stupid rule! I have a regular payment, which has different references. Effort to keep having to set it up 🤬🤬#santanderonlinebanking#santanderuk
@SingaporeAir Hello, please could you provide me with an email address for the relevant team, as I’d like to raise a complaint relating to delayed luggage and in flight meal.
Thank you
@santanderukhelp Also don’t understand how a reference change can effect the destination, if there are no changes to the sort code/ac number. The additional security question for reason for transfer was good enough. As well as the bank knowing the account details are correct that have been input.
@SingaporeAir Yeah this was logged by the staff member at Manila airport. I have a reference. It was meant to be on a plane today, but the latest email update states that the bag is still being located. When we were told yesterday, they know where it is in Heathrow.