@Uber_Support@UberEats@Grubhub@DoorDash How would you rate this cust support?
"Thank you for reaching out to us. We're sorry to hear about your issue regarding the charge on the order you never received. Once this balance is taken care of, you'll be able to use the app again."
@Uber_Support@UberEats "Thank you for reaching out to us. We're sorry to hear about your issue regarding the charge on the ORDER YOU NEVER RECEIVED. Once this balance is taken care of, you'll be able to use the app again."
@Uber_Support@UberEats This is absolutely atrocious customer support. You're a multi-billion dollar company fighting a customer who's spent $xx,xxx w/ you over a $30 charge. The vendor did not even have the items in stock which were ordered, and made no delivery.
Frustrated and looking to quickly send a gift to a friend, customer orders from a different merchant through the app. A few days go by and customer confirms with friend that no order was received from original merchant. Customer service is contacted.
@Uber_Support The order in question was sent as a gift. I was unaware that no items were received until after 48 hours had passed. The bakery made it clear that the item ordered was not even in stock! I tried to cancel via phone that very day. UberEats still expects me to pay. BUYER BEWARE.
@UberEats I've tried numerous times now to resolve an issue with an order (#50CBD). This was a gift to a friend in NYC, and I later found out it was never rec'd. I called the bakery. They never even had the items in stock. The level of support has been incompetent at best. HELP.
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