@ben_toudic Good evening - many thanks for your message. Pease do email [email protected] - we are not aware of any emails or calls related to your 2 year old bag. We look forward to receiving your email.
@inizii@AlistairCallen1 Evening - we believe we have tracked your order - dated 8th May 2018.
We are more than happy to review the fault on your 4 year old bag to assess if it can be covered by the warranty. We very much look to helping you get back up and running with your GATE8 bag.
As a flying enthusiast, I couldnโt resist the opportunity of taking a flight over the weekend and with the help of my daughters, created a short VLOG of my experience.
Despite all the pre flight checks and extra queuing, I felt safe and enjoyed the trip.