@TUIUK can you confirm the opening date for Paloma Grida. We have been told it opens on the 21st June however someone else has just been advised it is now the 1st July with work ongoing til the 4th July?
@Cardiffbus do you accept network riders bought on another service provider? Bought a ticket in Brecon (Stagecoach), and told not accepted in Cardiff Bus - the website states other?
@TUIUK we’ve booked to go to Paloma Grida, however the resort is currently flat as they’ve demolished it and they’re aiming to be open for June. You’re still allowing people to book for May. We’ve spoken to the chat option and going around in circles.
@HelpAtGeorge placed an order this morning and no confirmation email sent nor any record in my orders. Money has been taken from bank (isn’t in a pending state which you’d normally expect until dispatch). Can you advise?
Gotta love Pinnacle.
The house concrete roof and bedroom window surround collapsing into your bedroom isn't an emergency apparently.
Has anyone had structural issues and managed to get even a half-decent response from the most disgusting company ever known? Who did you speak to?
I've tried fighting this problem for the past 3 years and they've done nothing about it. They've left it so long that it has now collapsed inside as well.
It's still collapsing further. The frame is now being pushed out.
They've told me they won't get anyone out today, and they can't escalate to the complaints team until tomorrow as they only work Monday to Friday.
I said, so what do I do until then.....this is my bedroom and I have no idea on the structural safety.
Their answer......"sorry Sir, there is nothing more we can do".
@PinnacleSF had plumber out on Wednesday for a leaking toilet - turns out leak is bigger than thought and toilet needs to come out. Chased job today and have just recieved a text for an appointment on the 2nd October! Only have upstairs loo which is temperamental and this stinks!
@schuhHELP Hey my daughter had a pair of crocs for her birthday and the sports mode bit (lol) keeps popping out and shes lost the part to keep it connected whilst out today - how do I go about returning them if they were a gift?
Pleasure to have been invited to Mount Street Infant School this morning to celebrate their success in being the first school in 🏴 to receive the @SSCECymru Gold Award!
A true testament to the support the school offers to armed forces families. Llongyfarchiadau! 🌟