@RBS Why has your customer service deteriorated so much. I had another terrible experience with telephone banking on Friday which reduced me to tears. I'm a disabled customer and the care I received was poor. How can things change?
RBS in new low in customer care, I wanted to set up a direct payment having passed usual security. Then questions I have never before been asked & relating to a period 36yrs ago, I could not answer, so payment was not set up. #care, #banking, #RBS, #disability, #customer
The Times & Sunday Times Newspaper Group: come on stop putting the weekend magazines in single use plastic pockets. Surely such a large cororation should be leading by example?
@BritishGasHelp My washing machine broke down again, its been the same problem time & time again they just patch it up. I've notified the team I'm disabled but it never shows up on my account. This isn't the first time I've been told an engineer was booked only to find out it hadn't been