Gautham Gopal Vadakkepatt

Professor, Rethink Retail Top Influencer, Advisor

[follow @RicardoBelmar🏷 on Bluesky @ricardo_belmar]

Still doubting the future of #retailmedia?

Ad spend will equal linear TV THIS YEAR!

Will surpass linear TV IN 2025

Will double linear TV in 2027.

That’s within 3 years!

#nrf2024 #retail @alipsman

[Gautham Gopal Vadakkepatt @GopalGautham]

Every dollar related to 3x roi. But make sure your fundamentals are strong and you are addressing customer pain points

[follow @RicardoBelmar🏷 on Bluesky @ricardo_belmar]

#Retail Unlocked! @shelleybransten kicks off @msretail session on AI.

Asked Microsoft Copilot what Shelley should talk about in this session - any surprises?

Every dollar invested creates 3X in ROI

#nrf2024 @NRFBigShow #retailtech

[Gautham Gopal Vadakkepatt @GopalGautham]

One of the many applications making retail the frontier of customer facing new tech applications.

[Jeff Roster @JeffPR]

The recording from #NRF2024. The hosts Jeff and Brian are at the Qualcomm booth and are demonstrating a drive-thru experience using generative AI. They showcase a voice-automated AI assistant named Brooke who takes orders and adds them to a cart. The conversation ends with their thoughts on CES and the future of generative AI in retail.

[Gautham Gopal Vadakkepatt @GopalGautham]

@SmarterRetail Nope. But must say weather is pleasant now.

[Gautham Gopal Vadakkepatt @GopalGautham]

@SmarterRetail I was in Costco today and it already has all Christmas stuff!! This holiday season is gonna be interesting for retail

[Gautham Gopal Vadakkepatt @GopalGautham]

@SmarterRetail Wow. Amazing!

[Gautham Gopal Vadakkepatt @GopalGautham]

@SmarterRetail I appreciate and applaud the experimentation, but personally, given resource constrained environment retailers are operating in, not sure it's the right allocation and if it's important to customers. Haven't we seen that rush for immediacy of delivery does not end well

[Gautham Gopal Vadakkepatt @GopalGautham]

@SmarterRetail Wow! That is crazy!

[Gautham Gopal Vadakkepatt @GopalGautham]

I am delighted to share that @GeorgeMasonBiz and @GmuRetail will host a free half-day, virtual summit on 𝗔𝗽𝗿𝗶𝗹 𝟮𝟬𝘁𝗵, 𝟭𝟮 𝗻𝗼𝗼𝗻 𝗘𝗧 featuring nearing two dozen senior retail leaders. Register here: https://t.co/yUPw8pcjFS

[Gautham Gopal Vadakkepatt @GopalGautham]

@freeagentglobal @SmarterRetail I am sure it has nothing to do with slowing ecommerce sales, delivery costs, and margin compressions.

[Gautham Gopal Vadakkepatt @GopalGautham]

And things heat up!

https://t.co/VLlONnmIw1

[OpenAI @OpenAI]

We took ChatGPT offline Monday to fix a bug in an open source library that allowed some users to see titles from other users’ chat history. Our investigation has also found that 1.2% of ChatGPT Plus users might have had personal data revealed to another user. 1/2

[Gautham Gopal Vadakkepatt @GopalGautham]

https://t.co/nrrVavmfS8

[Gautham Gopal Vadakkepatt @GopalGautham]

Those who know me, know I am a die-hard android fan. But if this happens, I will make the switch.

https://t.co/711CaKbwmN

[Gautham Gopal Vadakkepatt @GopalGautham]

Talk about persistence!

https://t.co/xptvJlc2nj

[Gautham Gopal Vadakkepatt @GopalGautham]

Sad to see that #Healthcare and #education, two essential categories, have seen the biggest #price increases in the past two decades
https://t.co/gkqGivC1SK via @VisualCap

[Gautham Gopal Vadakkepatt @GopalGautham]

Want to learn how to build meaningful #customerrelationship despite changing #customerbehavior, #technology, and macro conditions; then join @GmuRetail when we host a panel on this topic on Feb 28th at 12 noon.

Register here: https://t.co/KxHaurINVz

[Gautham Gopal Vadakkepatt @GopalGautham]

Worth a read. I maintain that while #AI is benificial, we need thoughtful, considered, measured adoption

[Sam Altman @sama]

the adaptation to a world deeply integrated with AI tools is probably going to happen pretty quickly; the benefits (and fun!) have too much upside.