Grace Guan

strategic convenor/organisational and life coach/athlete fitness coach/ poetry nerd

[Grace Guan @GraceGuan]

@Trip is a million times more human, when I had problems with my hotels in the past, they will respond within minutes, and offer me to call and chat to their dedicated customer service member. @bookingcom seems to be such a faceless and careless corporate in comparison.

[Charlie Smart @CharlieSmart5]

https://t.co/YoTuHuhrDr - their competitor - by contrast seems to be competing on customer service.

(I have no ties).

They are **phenomenally** helpful, and also just human.

I’ve found out the hard way. When travel goes wrong (it always does), you need someone that helps

[Charlie Smart @CharlieSmart5]

https://t.co/YoTuHuhrDr - their competitor - by contrast seems to be competing on customer service.

(I have no ties).

They are **phenomenally** helpful, and also just human.

I’ve found out the hard way. When travel goes wrong (it always does), you need someone that helps

[Charlie Smart @CharlieSmart5]

My https://t.co/Lr4v31KKJ4 experiences have been *so bad* I will literally never book with them again.

And now encouraging friends and family to the do the same.

👆Please like/comment/repost if you’ve had similar experiences.

[Charlie Smart @CharlieSmart5]

@Trip @bookingcom

[BBC Arts @bbcarts]

A new Arena film delves deep into the creative process of award-winning poet, rapper, playwright and recording artist Kae Tempest, with rare, intimate insights into Kae’s life throughout a period of profound personal and artistic change. Watch Being Kae Tempest on @BBCiPlayer.

[Grace Guan @GraceGuan]

#wintersun in #Edinburgh

[Grace Guan @GraceGuan]

Thank you @NatalieMerchant for an incredibly beautiful, moving evening in Glasgow.

[Hadley Freeman @HadleyFreeman]

A beautiful and compassionate piece by the great ⁦@andrewbillen⁩.
I was re-reading Matthew Perry’s autobiography last night and, as Andrew says, it’s amazing how much of it was written as if it were a message from beyond. Just utterly heartbreaking

https://t.co/MBPGrN4ZxF

[Grace Guan @GraceGuan]

the truth of freedom is not responsibility-free, it actually comes from taking radical responsibility.

[The New Yorker @NewYorker]

The singer-songwriter Natalie Merchant never wanted to be a pop star. Her passion is for forgotten people, problems, and sounds. https://t.co/EUyegjFHnD

[The New Yorker @NewYorker]

From 2017: When she was a young girl, Toni Morrison’s father taught her an important lesson about work. https://t.co/a5awSdkFK3

[Prof. Devi Sridhar @devisridhar]

Essential to watch https://t.co/ri1uIYXkHK

[Alexandria Ocasio-Cortez @AOC]

Pence demanding that Harris answer *his* own personal questions when he won’t even answer the moderator’s is gross, and exemplary of the gender dynamics so many women have to deal with at work.

[The Independent @Independent]

Son of Christchurch mosque victim confronts gunman in emotional address

[Curly Kid Life @Curlykidlife]

If birds had arms...

[Grace Guan @GraceGuan]

Beatriz at Dinner Sundance Review https://t.co/QIsrCSd6NM

[Grace Guan @GraceGuan]

What a great evening with amazing comedians and great cause #Grenfell #edfringe2017

[Grace Guan @GraceGuan]

The amazing Laura Massaro after winning the quarter final. Great game! #shanghai… https://t.co/9VD7hxaq2B

[Grace Guan @GraceGuan]

Knock It Out https://t.co/Tw3JYIMOgM via @lennyletter