@carlAerSupport So I've tried again this morning & had nothing back from the messenger chat. This is absolutely appalling service
I've had better from Ryanair & Easyjet
@AerLingus your messenger & customer service is appalling worse than the other Irish airline
Been on messenger waiting for a response had to use my phone & the chat dropped with no other response Absolutely shoddy service
I'm fundraising for CALM (Campaign Against Living Miserably). Check out my @JustGiving page and please donate if you can. Thank you! #JustGiving https://t.co/3EQKLIS1bk
@CheveuxByCindy@Ryanair It's Scabby Air
Expect shite & you won't be disappointed
Pay peanuts get monkeys unfortunately. Led by an absolute gobshite who has been interviewed previously & told to curb his language as he was using the F word live on air.
@FightingOnFilm@almurray@James1940 80th anniversary next week
Will be there on the dams to remember those that paid the ultimate sacrifice & those that survived
At the going down of the sun & in the morning we will remember them
@monzo where is your customer service & support??????
5 hours later no response no support & we're still locked out of our account
DIABOLICAL
#stayawayfrom#dontuse
@Grant_Scott We're so sorry no one has got back to you just yet, we understand waiting around isn't ideal. Our in-app Chat isn't a live service, meaning support can depend on demand at the time. Rest assured, this'll be picked up as soon as possible. Thanks for your ongoing patience.
@monzo No you have missed the point totally It looks like you've all gone home & service has been suspended
We want to access our funds & more importantly our account You are stopping us Totally inaccusable by any stretch of imagination
As we said NO CUSTOMER SERVICE
@monzo No you have missed the point totally It looks like you've all gone home & service has been suspended
We want to access our funds & more importantly our account You are stopping us Totally inaccusable by any stretch of imagination
As we said NO CUSTOMER SERVICE
@monzo your customer service is appalling-3 hours later we're still on chat & no further forward still locked out of our account Anyone thinking about using them I won't be recommending them #nocustomerservice#nounderstanding#totallyunhelpfull
@monzo I don't think you do realise how frustrating this is!! You've locked our account! All we want to do is download statements for our company accounts Your service is shambolic Moral to story don't change phones on Monzo Accounts
Well just spent over 90 minutes on the chat app & finally the phone to @monzo
Totally frustrated as they have locked our account & won't unlock it even though we've been in contact with the fraud team. To cap it all the Customer Lack of Service guy just hung up on us ๐ฑ
@IsabelOakeshott@GBNEWS You signed an NDA. It has consequences if breached whether you're a "journalist " or not. You've certainly become a real member of the sewer
@lufthansa why is there only a premium rate telno to call that then answers & rings out for 8 mins Absolutely appalling service especially with no email contact available or Webchat option #needservice#nocustomerservice
When are @asda & @Tesco Rugby stores going to realise that 2m social distancing applies to them. Total chaos in both so if you value your health STAY AWAY its irresponsible