@bookingcom hi - I made a flight reservation yesterday through your app but I didn’t receive a confirmation email, however the payment is pending on my credit card. Can you please provide the flight confirmation details?
@Hoseasons hello - speaking with your colleagues last week, I am expecting a call back from you ‘before the remaining balance is due’ - the balance is due by the end of today. Can you confirm I will receive this call within today? I have already DM’d you my details. Thanks
@bikeinn ...what can you propose? At the moment, days after my package was due to arrive, you’re now telling me that it’s out of stock. When will it be available? If this is not soon, the only option I can consider is a full refund. Please advise ASAP.
@bikeinn I’ve just received an email advising me that my item ‘might be out of stock’ - what does this mean? Surely you know? particularly annoying when the item was due to arrive 2 days ago...Grateful if you can advise what is happening...will I get my item??
@SixbyNico hi, I’m thinking about ordering a dinner voucher as a gift when all this nonsense is over - are you still sending out/delivering the vouchers during this period? Ie. If I ordered it today, would it arrive next week? Thanks!
@Hoseasons I’ve been on hold for more than an hour and half over the past couple of days. I’m due to go on holiday on Monday...still waiting on you calling me as advised by your text... Can someone advise how best to contact you?!?
@Printerpix I’ve been on hold for over 30 minutes now.....my ‘call is important to you and you appreciate my patience’...which, is running very thin given you only sent one of the 2 products I ordered. How long should I be waiting for before you’ll actually answer?!?
Excellent job @BTMurrayfield with the disabled access at the match today 👏🏻👏🏻 Easy, no hassle, staff couldn’t have been more helpful - even brought the coffee to the seats rather than going out for it! 10/10 result wasn’t too bad either!!