A frustrating moment for a customer - when they cannot simply update their Phone Number on basic credit card apps. Typical example - @cards_uni denies to update my phone number. Just because they “cannot”.
FYI @RBI@FinMinIndia
Plus reaching out to your customer support is even more funny - like a spineless robot, telling to wait, and have no escalation matrix, or an update. Just “wait for 24-48 hours”. Its not resolution, its poking a customer to frustration.
@ZARA@ZARA_Care you guys should shut you brand. Scamming customers in the name of refunds is something new. I see customers who are chasing you for their “validated” refund cases, for months and you guys keep telling “be patient”. I have joined the same race. Case 54535461068
@AnuragAg9@sankaaravind@RapidoCares Same happened with me. It’s extremely difficult to get support from @RapidoCares they will just find excuses to delay. I did not get my phone too. Ola and Uber are far better than Rapido in such things!
@sankaaravind how can you provide good and safe customer service as no one is replying over your app. My phone is left in the cab and I need to connect with the driver. Please help @RapidoCares
@sankaaravind what a bad customer support, nobody is replying. Is this how you will compete with uber and ola? I have a booked a cab and facing a challenge. Even you don’t have any rapido official page on twitter. Can you help me expedite the issue? @RapidoCares
@dtptraffic I paid challan on delhi police website. I already paid the challan few days ago. Still paid again. Got a call from a random number today (9812681130), asking for bank details to refund. So govt is involved in scams now? @RBI@DasShaktikanta#scam
Is a customer buying a 10 rupees item that they will make a decision in an instant?
I was interested in Tata, but this legit changed my decision, at least I know which brand I won’t go for now.
What kind of a sales strategy is this?
@TataMotors @RNTata2000
Its an irritating “experience” in the automobile sector in India. You go and just look at options - and the brand is after your pocket to blindly make a purchase.
On Sunday, I got 30+ calls (all different numbers) from @TataMotors to buy their car.
You know we're dead Siri-ous about this flash sale 😉
iFans, gear up cause we’re back with the Apple #sparkflashsale. This time, get ₹8,000 off on your min purchase of ₹12,000 🤑
RT this to spread the word before you rush to buy 🏃
Fun fact: Couldn’t find a single comment of appreciation on @royalenfield posts. All agitated customers booking their bikes and waiting for their deliveries + increasing prices. (I am about to suffer too, #booked 😝) #failure#ZeroTrust
@ArvindKejriwal the ashram underpass project doesn’t seem to be completed for another year at this pace. Daily commuters have to wait for almost an hour at this intersection. The place has become a traffic jam hell. People drive like literal RATS. #hell
Delhi is DUG UP.
Ashram, Pragati Maidan, Dhaula Kuan, Central Delhi. You name it and it’s dug up. Redevelopment at what cost? Absolutely deplorable and never ending!
A thought- if the world started thinking positively, the stock markets, crypto markets would never come down, right? Or would these markets even exist? #StockMarket#CryptoMarkets#cryptotrading#sentiment