@idontknowtodd Hi, Esmom. We truly care about your experience with us, and we’re sorry if we didn’t hit the mark this time. You can opt out anytime via your online account using your email and password or account number. Message us for further assistance. Thanks- Lana from Highlights
@kellf190 Hi, Fred. We will be more than happy to assist you with your concern. Please send us a private message with the account information. Thanks- Lana from Highlights Customer Service
@mejmaclean@columbuslibrary@StingerCBJ Thank you for your interest in Highlights, Mike! We only ship our products to US addresses. We appreciate your interest in our products and services. Thanks- Lana from Highlights Customer Service
@ArtByAlida Oh no, Alida! You can update your email preferences by visiting https://t.co/lZl8fM2g2z. If needed, I can also opt you out. Simply send us a PM with your email address. Thanks- Lana from Highlights Customer Service
Wishing you and your family peace, love, and light. 🕎 Visit https://t.co/VMYYBdofy2 to learn more about Hanukkah and how Robin and her family celebrate 💙
@MLMPrivate Oh no! An email reminder about continuous service is sent 30 to 45 days before the credit card is charged to allow customers to make changes, updates or opt out of continuous service. Opt outs can be done online in the account, by phone or email. Thanks-Vita from Highlights CS
@MLMPrivate Sorry that you didn't receive a response. Normally, we send responses to our customer service emails within 72 hours. Unfortunately, we are experiencing a higher volume with our contacts by phone and emails. Thanks-Vita from Highlights CS
@MLMPrivate Hi. Our customers are free to cancel at any time. We offer a 100% satisfaction guarantee on our products. If you need assistance with your cancellation, please send us a direct message with your account information, and we will be happy to help. Thanks-Vita from Highlights CS
@fuchsiasushi Oh no! Providing a world class customer experience is our top priority & I apologize that it wasn’t demonstrated to you. If you could, please send us a DM with more details regarding your interaction, in addition to your account info. Thanks- Highlights Customer Service
@lindsay_daum Oh no! We're experiencing a higher contact volume than normal, which is causing our response/hold times to be a little longer than usual. Please send us a private message with the complete order information and we will be happy to help. Thanks- Lana from Highlights
@defininggrace Hi- We’ve found that an error occurred during printing again this month. The smiling H was supposed to be hidden on the backpack pocket with the carrot. Thanks- Shante Highlights CS
@StoneJenaL Hi! We've had some unexpected challenges getting the cover of High Five printed correctly. We realize this is frustrating, & we’re sorry. Although it’s not quite the same, I’ve attached a pic of the correct cover, & hope you’ll have fun finding the hidden Happy H - Shante from CS
@musingsofjamie Thanks for your comments, we'll be sure to share your feedback! Be sure to check out our new brainPLAY mag- made for kids but grown-ups welcome, it’s fun worth sharing! Puzzle people of all ages can put their brains together & get solving: https://t.co/NW6CndzlGt Thanks- Shante
@RSimpsonNJ Following up- We've had some unexpected challenges getting the cover of High Five printed correctly. We realize this is frustrating, and we’re sorry. The smiling H was supposed to be hidden on the backpack pocket with the carrot. Thanks- Shante from Highlights Customer Service