On hold with newcastle council. The hold music is Barber's Adagio for Strings (the result when you google 'very sad strings song'), interrupted every 15 seconds with a voice saying 'All our operators are busy right now' I think we live in the parody version of real life
Northern rail have got someone with a northern accent announcing the stations which is nice but it doesn't stop their service from being see it say it sordid