@PlusnetOfficial Plusnet so in which alternative universe does a few hours of broadband service but at random times count as satisfactory service for TWELVE days how convenient no compensation and poor comms on the fault?
@Plusnet so in which alternative universe does a few hours of broadband service but at random times count as satisfactory service for TWELVE days how convenient no compensation and poor comms on the fault?
@OctopusEnergy so you think it’s ok to passively put up customer direct debits rather than requiring positive agreement. Remind me how many weeks and phone calls did it take to get my overpayment back from you ?
@OctopusEnergy You’re ignoring the point you were going to put my DD up unless I contacted you and ignoring how slow you are at refunding credit balances when asked
@Tesco order due 10:00 -11:00 today and you cancel my order at 13:15 AND it’ll take 3 days for my refund?
Terrible customer service I’d like a partial delivery saver refund please