Hannah Culley

[Hannah Culley @Hannah_Culley]

My Mum had a heart attack on Wednesday & the care she’s received from the INCREDIBLE doctors and nurses at @UHBristolNHS has been absolutely amazing. In complete & utter shock, two doctors have just come to see her after a hella long day in surgery. STARS 🌟 Thank you NHS ♥️

[Hannah Culley @Hannah_Culley]

@British_Airways hi! Please can you advise how I can speak to Avios please as I only seem to get Automated response. Thanks

[Hannah Culley @Hannah_Culley]

@British_Airways Hi! I’d like to know why my nectar points have been redeemed as Avios points? I’ve not requested this and when I asked nectar they said to speak to you. All of my nectar points have gone!?

[Hannah Culley @Hannah_Culley]

@nectar Hi there! I’ve been informed that my nectar points have been redeemed into Avios points and I have absolutely not requested this. Could it be that my nectar account has been hacked please? I had a decent amount of points and now they’re gone 😭

[Hannah Culley @Hannah_Culley]

@GWRHelp Why is there rail replacements going from Paddington to Swindon? Biting here on your page and doesn’t say why on Trainline???

[Hannah Culley @Hannah_Culley]

@marksandspencer hiya! Please can I have an update on my order if I DM? Was meant to collect it Wednesday 1st but it’s now saying re shipped? Thanks, Hannah

[Hannah Culley @Hannah_Culley]

@marksandspencer hi there! Place an order for two items.. says they both despatched, however only received one item received. Doesn’t say on email about being dispatched separately.. pls could you check?

[Hannah Culley @Hannah_Culley]

@RoyalMailHelp hi! I didn’t realised I would only have 7 days for pre paid labels, was trying to be organised. I need to post on 14th April but labels say to post by 11th April. Is that a dead set deadline? :(( or can I refund and then buy again on Monday? Thanks

[Hannah Culley @Hannah_Culley]

@GWRHelp Hi, I purchased tickets through ticket line. Held at Paddington tonight for an hour then rail replacement at Reading was held for over half an hour. How can I claim compensation please?! Pay enough for rail travel for it to be delayed like this is wild

[Hannah Culley @Hannah_Culley]

@NOWHelpTeam Hi! I’ve upgraded my standard membership to boost with a free trial, I’ve been charged £1 with no explanation?

[Hannah Culley @Hannah_Culley]

@marksandspencer Hi team! I have a bit of a complaint about some flowers I brought for £20 on 24.12 and yesterday were already floppy and wilted! Fresh water & in a cooler room in the house. Pls can I DM pics? Have my e-receipt with date too

[Hannah Culley @Hannah_Culley]

@seetickets Hi! How come I’m being charged an exchange fee for winter wonderland when my booking today’s event has been cancelled ?

[Hannah Culley @Hannah_Culley]

@Footasylum_Help Hi, I’ve DM’d you about something important and ongoing. Please can you look into this?

[Hannah Culley @Hannah_Culley]

@Daisy_Jewellery I’m losing the will with your jewellery, one of my fave brands but my bracelet for the second time has broken and fallen off my wrist. I now don’t have the bracelet as it’s obviously come off whilst I’ve been out.Spend so much money on something & now it’s gone😭

[Hannah Culley @Hannah_Culley]

@InPostUK @Footasylum_Help @InPostUK @Footasylum_Help Please can someone ensure this is looked into, Swindon Stratton Sainsbury’s locker was secure with the trainers I wanted returned in. Between that & the warehouse something has gone wrong.

[Hannah Culley @Hannah_Culley]

@Footasylum_Help @InPostUK I dropped off trainers to return as instructed at my local In Post locker& something has happened where the trainers I wanted returned have been swapped for some old trainers. FA refusing to refund without the trainers but I put them in the locker.cont.

[Hannah Culley @Hannah_Culley]

@InPostUK @InPostUK @Footasylum_Help Please someone has to look into this. I put the correct item into the InPost locker & something has happened, someone has swapped them. I can’t lose £90 & for someone to tell me ‘they understand how frustrating it is’. Please look into this asap.

[Hannah Culley @Hannah_Culley]

@O2 O2.. you fixed my tariff last month and now you’ve charged me £19.99 for it- pls explain why?! Spent hours on the phone about it to reduce it..

[Hannah Culley @Hannah_Culley]

@Footasylum_Help Hi, I’ve DM’d a query :)