Harry`s Gourmet

Gourmet handmade dog treats made with love in Edinburgh

[Harry`s Gourmet @Harrystreat]

@BritishGasHelp I phone then it needs to be taken further as it was a dreadful experience

[Harry`s Gourmet @Harrystreat]

@BritishGas worst experience with a company horrible engineer left me for 7 days with no heating I will be cancelling my cover he did not communicate when he said he would he claimed he was at my door early than the appointment he was not I spent hours on the phone

[Harry`s Gourmet @Harrystreat]

@BritishGasHelp I would like an email address I have written a detailed document of the whole experience

[Harry`s Gourmet @Harrystreat]

Call them say you want a refund then you will get it next day

[Harry`s Gourmet @Harrystreat]

@thenorthface Terrible service we ordered a £400 coat 2 weeks ago still not received by Yodel who say every day we will get it each day at least they respond to us you don’t dreadful service thought you were a good company

[Harry`s Gourmet @Harrystreat]

@sue_barry16 @thenorthface Call them say you want a refund then you will get it the next day

[Harry`s Gourmet @Harrystreat]

@MollyHeapsxx @thenorthface Call them say you want a refund then by magic you will get it next day

[Harry`s Gourmet @Harrystreat]

@MattFreeland6 @thenorthface So call them and say you want a refund then my magic the order will come next day

[Harry`s Gourmet @Harrystreat]

@sue_barry16 @thenorthface I emailed on the 17th no response

[Harry`s Gourmet @Harrystreat]

@sue_barry16 @thenorthface The 14/12 is the same info I have it’s load on van for delivery the worst part is the shop in Edinburgh ordered it online for me

[Harry`s Gourmet @Harrystreat]

@MollyHeapsxx @thenorthface DM don’t work they give the same contact number and email address that nobody’s responds to

[Harry`s Gourmet @Harrystreat]

That’s good but you don’t respond to direct messages and looking at your facebook other customers have the same issue

[Harry`s Gourmet @Harrystreat]

@PetBloodBank Your very welcome

[Harry`s Gourmet @Harrystreat]

@HerveyBrookes @HMRCgovuk We have had the same with some products that we get from Europe also we won’t be able to continue to use them such a shame

[Harry`s Gourmet @Harrystreat]

@HarveyNicholsCS Thankfully we have had a dispatch email this morning and your store in edinburgh helped us when we could not get through to customer service thanks

[Harry`s Gourmet @Harrystreat]

@HarveyNicholsCS Hello have emailed you no response ordered on Monday selected today not had a dispatch notice

[Harry`s Gourmet @Harrystreat]

@HarveyNicholsCS Placed an order on tuesday today was my nominate a delivery day I have emailed and tweeted previously today no response

[Harry`s Gourmet @Harrystreat]

@edinhelp Thanks

[Harry`s Gourmet @Harrystreat]

@edinhelp this has been at 292 the high street Portobello for 5 weeks and had been reported several times please help

[Harry`s Gourmet @Harrystreat]

@edinhelp they just take the call and don’t give you a number