It's wild how @elonmusk can tell everyone, “Try Grok Bot, you'll love it. We release dozens of updates every week and listen to feedback,” while admitting that the sudden usage wipeouts weren't actually a bug.
People woke up to find their weekly usage already at 100%, even though they had barely used Grokbot. Support treated it like a technical issue or simply told people to buy more credits. Then Elon came out to say that the cost of running Grok Bot was too high compared to the money it was making. That is an holy crap for me 😩😩
So, basically, it wasn't just a bug. They were limiting people's usage because the costs were becoming too high, but instead of explaining that clearly from the beginning, they left users confused.
That's what frustrates me the most. It's not that running powerful AI is expensive. We all understand that it costs money. It's the way the whole situation was handled. No clear warning, no proper explanation, and no honest communication when it happened. Just excuses and suggestions to buy more credits, followed by an explanation about costs after the damage was done.
Meanwhile, they're still promoting Grok Bot as if everything is perfectly fine.
I've always liked a lot of what Elon is building, but situations like this make it difficult to trust the product and the way things are communicated.
If the cost of running the service is becoming a problem, just be honest about it. Tell paying users what's happening and explain what is changing.
Don't make people think something is broken, only to come back later and explain that it was actually about the cost of running the service. That's not how you build trust with paying customers.
Hey @cursor_ai@xai@grok@elonmusk: my Grok Bot weekly usage on the Ultra plan jumped from 44.6% to 92.3% in about 35 minutes today (Nov 1), while the bot only did light work. Breakdown fails too. Emailed support, no reply yet. Please fix ASAP and restore my usage.. @bot
@elonmusk 3 days ago “saving money no make sense bc AI abundance”
Last night:rugged all grokbot users of usage because it “financially unsustainable” no sorry no compensation or warning. hafted usage over night
You were the chosen one Elon meant to bring balance not destroy us.
Try Grok @Bot! You will love it.
We land a few dozen fixes, features and sometimes powers to Bot 7 days a week and we look at your feedback to make Bot as perfect as possible.
@CabbagePotatoe5@cursor_ai@xai@grok@elonmusk@bot Nah bro you dropped a god prompt that would have created the earth that’s why the usage jumped…. But lol same waiting just like thousands of others….
@8NightFury8@cursor_ai@xai@grok@elonmusk@bot That’s a separate thing! I almost did that but they said the change couldn’t be reversed and I like how grok and the cursor and grokbot usage pools were separate so… DONT FALL FOR THEIR TRAP!!!
@elonmusk Hey bro, loved the flying car but a lot of people are saying they have this same problem. Make sure you and your team fixes it and makes it up to us. My work flow for big project ($4xx,xxx) are locked now. Love grokbot but cant handle inconsistency
Bugs happen. Wen fix