@Gatwick_Airport
We are all sat on the tarmac at Valencia airport. You keep saying to contact your airline, but even our pilot doesn’t know why you aren’t letting us takeoff. Please explain why we aren’t allowed to Land!!!
@rossggg@AimeeKKelly I would persevere on the phone!! I couldn't get through on the Live Chat, but the guy on the phone sorted us with a partner flight (i think online maybe only shows korean air options)
@rossggg@AimeeKKelly@KoreanAir_KE Hi both! After 2.5 hours on hold i made it through and they sorted it in 30 seconds (rebooked me a day earlier)
Number to call is +33 1 53 45 31 77, Uk one wasn't working for me.
Good luck!
@rossggg@AimeeKKelly@KoreanAir_KE of course! team effort and all that. i can't believe they just don't seem to have a working phone number, its unbelievable
@KoreanAir_KE you have changed my flight such that the layover is now not possible to transfer. You tell me to call your agents to discuss, but your UK service number doens't work (always busy), and your live chat bot also isn't working. Please advice as i urgently need to rebook
@RedFunnelFerry I'm hoping to travel on the RedJet this Friday from IOW to the Mainland, but can't seem to pre-book online? Do you advise arriving early as i have a train to catch on the other side., so really need to make this redjet Also, is the redfunnel quay bus working? ty
Slightly unsettling brand name, but a wonderful achievement all the same. Well done, Lucca! Can't wait for our County Press face huggers. #IsleofWight#iwnews#IOW#Coronavirus https://t.co/TLAH1XDXFr
With the new rules to #wearAmask making it compulsory to wear on Public transport and now shops, #buylocal for those on the #isleofwight#iow have a look at https://t.co/QT9pSaNWk8
Done, done and done. Breaking laws and pretending like they aren't. We have a right to cancel!!! We have a right to compensation!! And you refuse to give us either , lying every time we try @virginmedia#virginmediaisthepits@EmmaWilcock
Go here https://t.co/Ss6RPlTUtt
@virginmedia has a responsibility that they are not adhering to and as of April this year you now have better rights. They are such a useless company.
@virginmedia@EmmaWilcock you told us an engineer was coming, even though there was A BLOCK AN ALL ENGINEERS. then didn't tell us you had cancelled it. All we want to do is cancel and process our compensation. i just hung up with an advisor who said to let her "to her job" #rude#virginmediaisthepits
@virginmedia i've been sat at home for 4 hours waiting for your engineer to arrive. No text saying they aren't coming, nothing! over 4 weeks without wifi!!This has cost me a day of work. DISRESPECTFUL LIARS. You say its our hub issue,yet all neighbors in 1km have the same issues!
@virginmedia@EmmaWilcock NO RESOLUTION!! this is the whole issue. you won't let us cancel. Emma, laura andi have been trying for weeks for ANY RESOLOUTION! And yet lie and lie and lie and lie #scammers#scam#takeyourmoney
@virginmedia YOUR LIVE CHAT ADVISOR JUST HUNG UP ON ME. THIS IS OUTRAGEOUS. How can you give this service to customers!? Why won't you get a a manager to call us? This is unbeliveable
@virginmedia Just logged on, and there is no appointment there!!! WHY THE LIES. You told us an engineer is coming from 12-4 today. WHY HAVE I WASTED A DAY OF PAY SAT HERE FOR NO REASON. i need a manager to call me asap - this is unacceptable.