Hazel Anderson

Edinburgh.🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 Things I like: riding my bike, planning events, musicals, theatre, sustainabily, documentaries, food & travel

[Hazel Anderson @Hazel_Anderson_]

@on_lothianbuses Myself and 4 other passengers weren’t able to get on the 5.07pm from Stewart’s Melville, route 43 to SQ due to bus being full. This happens regularly. When will you put on more regular services to help people get home on time? Thank you.

[Hazel Anderson @Hazel_Anderson_]

@scottish_water @scotgov I checked and it had stopped running so I must have caught it mid-flush. Good to know for future, thanks for your help.

[Hazel Anderson @Hazel_Anderson_]

. @scottish_water Drink fountain outside Holyrood Scottish Government building looks broken…. Water is continually running. Please can it be fixed? @scotgov

[Hazel Anderson @Hazel_Anderson_]

@TravelodgeUK Hello. I am the lead the booker for my reservation today. Can’t partner check in on my behalf or do I need to be there? Thanks

[Hazel Anderson @Hazel_Anderson_]

@Sustrans Also are these socks a children’s size please? https://t.co/BGhJnIqrkZ

[Hazel Anderson @Hazel_Anderson_]

@Sustrans Hello! Think there’s maybe an issue with the Shop on your website? I click on an item and add to basket and it says ‘Added to Basket’ but then when I go to pay, nothing in basket. Tried with multiple items and on phone + computer. Same issue. Thanks.

[Hazel Anderson @Hazel_Anderson_]

@HeartBingo @fran_martin92 Gotta be in it to win it mate

[Heart Bingo @HeartBingo]

#WinnerWednesday is here and we've got 1 x £100 Love2Shop voucher to give away! Here's how:

1. Like, Retweet & tag a friend
2. Winner picked 25th October 2023.. Good Luck!

Full T&C's can be found here: https://t.co/k6NxkGH3o3

#competition #Win

[Hazel Anderson @Hazel_Anderson_]

@BootsHelp Hi. Since I sent this Tweet I picked up an Advantage card in store and just tried to register it on the app. This page is all that appeared after 2 minutes. Is there a technical issue on the app? Will DM you as well with those details

[Hazel Anderson @Hazel_Anderson_]

@BootsHelp Tried to register for an advantage card about 5 times in 3 days. Come up saying there’s an error every time. Is there a technical issue? Tried on both the app and the web browser. If I pick up a card in-store can I use it immediately to collect points?

[Hazel Anderson @Hazel_Anderson_]

@Tesco Hello! I have about £9 in vouchers on the Clubcard Tesco App. The app says it’s retiring soon - will my points transfer over to the new Tesco Grocery and Clubcard App? Thanks!

[Hazel Anderson @Hazel_Anderson_]

@ScotRail Trainline. Thank you.

[Hazel Anderson @Hazel_Anderson_]

@ScotRail Trying to make a Delay Repay Claim for a cancelled train journey on 28/30/22. Website will not let me submit without a UTN… I do not have this, I only have a Booking Reference in my Trainline email confirmation. Please help? I have a Claim Reference I can supply.

[Hazel Anderson @Hazel_Anderson_]

@ScotRail Please advise. I sent an email regarding the above to customer services. I’ve been instructed to supply the spoiled ticket. However my ticket was a mobile ticket, shown through the app. The app will no longer show my the ticket. So how can I make my claim?

[Hazel Anderson @Hazel_Anderson_]

@ScotRail The ticket does not have a UTN. I have a Booking Reference only and was never supplied with a UTN. Please, can you advise, can manually process my claim for me?

[Hazel Anderson @Hazel_Anderson_]

@thetrainline Thanks Dylan I have done this and also sent a DM. Cheers.

[Hazel Anderson @Hazel_Anderson_]

@thetrainline Please help me. I need to know my Unique Ticket Number in order to process a Delay Repay claim with Scotrail. I have a Booking Reference only. (It was a mobile ticket and I do not have a Trainline account, app only.) Please advise how I can find my UTN?

[Hazel Anderson @Hazel_Anderson_]

@ScotRail @ScotRail Hello - help still needed for the above please

[Hazel Anderson @Hazel_Anderson_]

@ScotRail Thanks but I have tried that - It lets me submit the claim the way you suggested but then I immediately get an error email saying:
Ticket type missing.

I go to amend but that’s when the system is requesting a UTN and will not let me click ‘submit / amend’ with just booking ref

[Hazel Anderson @Hazel_Anderson_]

@HomeEnergyScot @DalkeithCP @TisoOnline @midgov @SpokesLothian @SpokesDalkeith 🚲🙂