@TATA_CARS First atleast deliver the cars for customers who are all paid 20k . Make sure your delivery agencies working properly. They promised punch ev delivery still waiting.
@TATA_CARS First atleast deliver the cars which are all booked. Make sure your delivery agencies working properly. They promised punch ev delivery still waiting.
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@amazonIN@amazon After multiple escalations, my issue is STILL unresolved. Your senior customer care executives keep repeating scripts with zero accountability this is beyond frustrating and honestly feels like a joke. Is there any real mechanism left to get issues resolved ?
@tata_cars@TataMotors
My Altroz Diesel is just 30 days old and has run only ~600 km. Last week, I noticed a knocking/scratching noise above 2000 RPM and while shifting gears. Roadside assistance towed it to the service centre.
There they found the engine clamp bolt missing โ but initially tried to hide it until I showed them earlier photos proving the clamp was out of position.
After insisting on a full check, they suddenly claimed โoil leak and underbody hitโ to deny warranty. But that bolt is inside the engine cover, so an external hit would break the clamp, not the bolt โ clearly a manufacturing or assembly fault.
During inspection, they also found the MAF sensor wire broken โ I accepted that it could be due to a rat bite and even requested a quotation for that repair separately.
Still, the team is trying to shift blame for the bolt and oil leak onto me instead of acknowledging a possible assembly issue on a brand-new car. Extremely disappointed with how this is being handled.
#TataMotors #Altroz #CustomerSupport #CarWarranty #TataAltroz