@BritishGasHelp@BritishGas
2 disabled kids in the house, faulty smart meter causing no heating, -7 tonight, British gas aware for over a week and issue still not resolved. Tell you to call the prepayment team.. still on hold and the prepayment team shut at 5! Shambles.
Not only that, the hour and 30 minute call (of which one hour and twenty minutes of it was in a queue…) your adviser hung up on me. How do you expect elderly customers without tech to deal with this?! Absolutely abysmal service!
A week later, since our new gas meter, two disabled children in the house, and here we are again in -6 / -7 weather about to run out of gas again!because @BritishGas cannot pair the correct meter to the account. So we are unable to add credit So much for the priority register!!
@LauraRutherford I dread to think what ours will be.. I was £160 a month. I will be washing clothes in the bath at this rate 🤣 “does it really need washed” is the new motto Roon’ere!
Dear @hmunitedkingdom my son Brody wears your funky joggers all of the time. He wears splints and joggers work best and are comfy. He is nearly 10 now & they all go up to that age. Pretty please could you make your sizes bigger? We love them so much and he really he rocks them x