@NetworkRailVIC a big thank you to Humzah Mangera; what a great guy! ( visiting / volunteering from@KingsTrust) who checked in on me at Victoria today whilst I was juggling emails and squinting at the departure boards . Such a small gesture, but very much appreciated!
@NetworkRailVIC - BIG SHOUT out to your colleague Humzah Mangera working at Victoria Station today - I was checking timetables for my train and he just checked in with me to see if I needed any help or guidance, what a cracking guy -now that’s what you call customer service!!
@HastingsDirect I have to tell you that your customer service levels are absolutely shocking . It’s been a long time since I have experienced such poor service levels from so many of your call handlers .
@TonyKent_Writes@neillancaster66@mredwards “ Pity the poor children of today, with their calendars stuffed with chocolates,
never to know the thrill of opening a small cardboard door and discovering behind it
a picture of a bell” In our house the cardboard door had usually been sneaked open !
Due to popular demand, we've now added a number of the short films played at the Awards to the website, so if you fancy seeing inside some award-winning stores then look for the wee YouTube logos. Happy noseying!
https://t.co/Hf2Env5R08