@katybops@katybops
Hi, I apologize for the inconvenience this has caused you. I’ll be more than happy to assist you with your concern. kindly follow us and DM so we can help you further. Thank you, and I’ll be waiting for your response
@marypaul32@marypaul32
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.Patrick 🌹
@OctopusEnergy Hi I’ve just become a customer and been live for a few days on a fixed tariff , I’ve had solar and batteries fitted and wanting to know when I can change on to better tariff ? I’ve got no options to change on my dashboard , I did get a link but didn’t work
@katybops@katybops
Hi, I am sorry for the late response. My sincerest apologies for any inconvenience you may have experienced as a result of this situation. Please Kindly send a private message via DM. I'm assigned to assist and resolve your concern Thank you.Patrick 🌹