Vishal Srivastava

Ramblings about AI in sales, marketing and anything under the sun.

[Vishal Srivastava @HiRealVishal]

Excellent breakdown of how #AI platforms use subtle design elements to influence user behavior.

https://t.co/Uq8roRFFOB

#claude #chatGPT #UX

[Vishal Srivastava @HiRealVishal]

Excellent breakdown of how #AI platforms use subtle design elements to influence user behavior.

https://t.co/Uq8roRFFOB

#claude #chatGPT #UX

[Vishal Srivastava @HiRealVishal]

@LoganTGott CLAUDE

[Vishal Srivastava @HiRealVishal]

@RiteshMathur01 @animesh_sri Forget daily, most businesses would be lucky to track #NPS quarterly. Because they rely on customer surveys. @ChettoAI updates NPS for every customer in real time, based on how they are interacting with your business, not how they respond in a survey once a year. Different game.

[Ritesh Mathur @RiteshMathur01]

A VC asked how big our CS team is. At our stage, everyone is CS. But most critical teammate is Chetto. It tells us where to pay ATTENTION. We started tracking NPS daily, not months later. Green -> orange -> deep orange -> back to green.
Can you track NPS daily?
@animesh_sri

[Vishal Srivastava @HiRealVishal]

@scaling_shields BLUEPRINT

[Vishal Srivastava @HiRealVishal]

@TheMattBerman @openclaw @rapidapi 1000

[Vishal Srivastava @HiRealVishal]

You don't need new ways to manage clients.

You need to actually hear what they're already saying.

The signals are written. They're waiting.

What's the earliest signal you ever missed before a client left?

Drop it below.

#CustomerChurn #ClientRetention #AI #chetto

[Vishal Srivastava @HiRealVishal]

Your churn signals are already written.

You're just not reading them.

A client you've worked with for 2 years just cancelled.

You're blindsided.

But were you, really? 🧵

[Vishal Srivastava @HiRealVishal]

This is why we built @ChettoAI
It reads your WA, Slack & email conversations - and surfaces what you'd miss at speed:
📉 Tone drift: when warm goes clipped
🔁 Repeated followups: frustration scored automatically
🔕 Silence tracking: response gaps flagged before becoming goodbyes

[animesh srivastava @animesh_sri]

Lets build important concepts together

[Vishal Srivastava @HiRealVishal]

@JayaGup10 Context graphs are already being used. We built a context graph that predicts the probability of customer churn and calculates NPS from customer communication. The key is to tune it to specific industry/company/product. A generic one isn't very useful. https://t.co/N3eSd2Qkvm

[animesh srivastava @animesh_sri]

We’re experimenting with a shift:
from context graphs → constraint spaces.
Conversations define constraints;
long-term memory retrieval decides how to react.
Might open-source some primitives if this resonates.

Thinking out loud with @RiteshMathur01

[Vishal Srivastava @HiRealVishal]

Looks promising.

[Runable @runable_hq]

introducing runable

the general ai agent for every task

slides, websites, reports, podcasts, images, videos... everything

[Vishal Srivastava @HiRealVishal]

@geerlingguy Hey @geerlingguy sent you an email about one of our development boards. Please take a look.

[Ritesh Mathur @RiteshMathur01]

Was traveling last week. Stayed on top of the WhatsApp chaos (mostly) - clients, issues, PRs, ... but the FOMO was real. Back on the desk, catch-up with chetto was like a warmup, not a workout. When the product solves my own problem, builder satisfaction hits different.

#chetto