Ritesh Mathur

Building technologist, entrepreneur

[Ritesh Mathur @RiteshMathur01]

@animesh_sri @ChettoAI

[Ritesh Mathur @RiteshMathur01]

Scary phrases nowadays

Good catch. Let me ....
You are right to question me ...
You are right, it slipped my ...
That makes sense. Will go through the ...
Thinking - the user is being pushy

If you know, you know

[Ritesh Mathur @RiteshMathur01]

@aakrit @DrDatta_AIIMS Ok, but how do we reach out ?

[Dhruv Kashyap @theroof_kashyap]

built and shipped 3 things this week.

Accidentally revealed how we want to build.

fitment scanner - upfront about fitment.
open-sourced Meeto - upfront about the tech.
usage page - upfront about product usage.

Didn’t plan the theme.
Transparency picked itself.

[Ritesh Mathur @RiteshMathur01]

@theroof_kashyap Subconsciously building with ethos - that’s what culture means - awesome. Didn’t realized till you mentioned

[Ritesh Mathur @RiteshMathur01]

@pjain On related - does pivoting counts as second time founder ? 😂

[Ritesh Mathur @RiteshMathur01]

A VC asked how big our CS team is. At our stage, everyone is CS. But most critical teammate is Chetto. It tells us where to pay ATTENTION. We started tracking NPS daily, not months later. Green -> orange -> deep orange -> back to green.
Can you track NPS daily?
@animesh_sri

[Ritesh Mathur @RiteshMathur01]

@animesh_sri Works on my machine though

[animesh srivastava @animesh_sri]

Spent $50 on an intense vibe-coding session just to write test cases.

Just tests.

Unsexy work — but this is the difference between code that works today and systems that survive production.

Unit tests look good.
Integration tests are still fighting back.

[chetto.ai @ChettoAI]

Customers don’t churn because of one big failure.
They churn because of 27 invisible ones.
* Missed follow-ups
* Silent execution drift
* Slow responses
* Internal confusion
By the time dashboards show churn, it's already too late.
How to detect it early:
https://t.co/1hXCtquqov

[Ritesh Mathur @RiteshMathur01]

@lottsnomad Right, Chetto has WA, slack, email, meeting intg’d. Clickup and discord are in roadmap and not there yet. Is that a blocker for you to start seeing benefits ?

[Ritesh Mathur @RiteshMathur01]

@ramnathshenoy22 @toddsaunders While I don’t know what this founder did, this is an exactly what we are doing at https://t.co/F60ngMEPDu, if this is of interest, would love to connect. One interesting point is you can track your NPS on a daily basis based on conversations + product telemetry, not surveys

[Ritesh Mathur @RiteshMathur01]

@toddsaunders In a AI native future, human touch will command premium. If you pay more you will get human service. Very much in agreement with what the founder did.

[Ritesh Mathur @RiteshMathur01]

@lottsnomad Checkout https://t.co/Liwi2llg42

[Ritesh Mathur @RiteshMathur01]

Let’s break the shackles! 🙌

[animesh srivastava @animesh_sri]

Lets build important concepts together

[Ritesh Mathur @RiteshMathur01]

Lets build important concepts together

[Ritesh Mathur @RiteshMathur01]

Attendance register vs CCTV ?

[Ritesh Mathur @RiteshMathur01]

With a lot people building AI agents, has anyone built one to go through approval process tor launching App Store app ?

Startup idea 😊

@animesh_sri

[Rahul Raj @x_rahulraj]

Interesting. What's your take.

[animesh srivastava @animesh_sri]

Engineering is physics with constraints.
Product is engineering with intelligence.
Context graphs give that intelligence memory.

@RiteshMathur01 pressure testing the hypothesis.