@LexusUK I have called the number and your staff hung up on me as they couldnt find my number plate on your system! Stop with these useless generic messages and CONTACT ME for goodness sake!!!!!!!!!!!!!!!!
Please be aware - if you order a brand new (21 plate) car from @LexusUK or @Lexus you may like me end up with a car whose brakes fail after a week! And then receive no help or customer service from them. Absolutely appalled and #seriouslydisappointed#poorcustomerservice
@LexusUK@Lexus The Edgware Road branch are well aware of the issues as they have taken the car! Since Saturday NO phone calls, NO updates, NO apology - NOTHING! @DailyMailUK@Daily_Express take note of this luxury car brands attitude to customers!
@askesure my car was not insured for months due to a reg typo - you have lied and say your database showed it as the exact same vehicle (make and model), but when I look up the incorrect reg number it shows a totally different make of car! #poorcustomerservice
@Klarna and at @ASOS appalling customer service by both companies!Order made via Klarna in OCT and 3/4 items returned yet you are insisting I pay the full amount even tho ASOS confirmed the return is received. POOR! #badcustomerservice#timewasters
@stradivarius I have made my first order. Returning the items is proving impossible. No returns label! Called and requested one and still nothing sent even though it was promised #badcustomerservice#disappointed#annoying
@HomesenseHelp Thanks Emma that’s nice of you. The only problem is that I don’t know where the receipt is. Can I show them this tweet for reference? Shall I DM my email address?
@NETAPORTER@NETAPORTER since I have been getting nowhere with this and it seems to be dragging on indefinitely perhaps a different approach is required?!! How about I DM my phone number and a human/manager calls me to discuss????? Instead of fobbing me off with this message repeatedly!
Wow @NETAPORTER the saga continues!After waiting an age for a reply,it finally arrives but you have not even looked at the specific problems with the bag!I sent you images of the fault and you still have not addressed the problem! Totally APPALLED #badcustomerservice#frustrated