Roger

[Roger @HughesLamour]

@ChrisHumble79 @badger447744 When the Cavalier had a facelift for 87, the L was available as an Li - very very rare car, think I only ever saw one.

[Roger @HughesLamour]

Are there issues with claiming delay repay at the moment? Every ticket I upload is never recognised, so I have to provide manual info, but I don’t often have the specific ticket cost, so my claim can’t continue. @EastMidRailway

[Roger @HughesLamour]

@the_town_bike @EastMidRailway I was told by station staff it was so EMR train crews wouldn’t work over their hours - you’re right though Jon, unfortunately the EMR issue won’t go away, little to no competition + disdain for their customers.

[Roger @HughesLamour]

@AutoInfatuation Is it an ex Audi UK car originally?

[Roger @HughesLamour]

@EastMidRailway Perhaps you could also make your pricing fairer, I used to buy my tickets direct, you changed your pricing recently. I now have split ticket & have to move seats midway, for a local journey buying direct is over 30% more expensive e.g £20 vs £30+

[Roger @HughesLamour]

@EastMidRailway Good afternoon, re your latest (Spring) customer service report, how were people surveyed? Interested as how surveys were sent out / how people were engaged please?

[Roger @HughesLamour]

@MBonvoyAssist Hello, trying to claim a stay/points from early April, when trying to upload a copy of the bill jpeg, the online form seems to reject it / doesn’t hold it, so then I can’t proceed any further, is this a common issue?

[Roger @HughesLamour]

@EastMidRailway Unit 222005, seat 33 coach A, thanks

[Roger @HughesLamour]

@EastMidRailway Dear East Midlands Railway, any plans to carry out maintenance on your intercity trains? Not the best view out, and also the carriage smells, I suspect its the carpet which has years of engrained dirt & food

[Roger @HughesLamour]

@grayheath56 @SimonWilsdon @AutoInfatuation Interestingly for Merc, there are a few Authorised Service Centres left up and down the country, these were originally franchises but remain for servicing only. Still a main dealer “stamp” but specialist esque spproach at a vastly reduced labour rate.

[Roger @HughesLamour]

@TheOverBorders A colleague regularly receives post to his address marked as ‘Boston, Cambridgeshire’ 😂

[Roger @HughesLamour]

@Uber_Support Hi, I have been charged a pick up fee from a UK airport but I wasn’t actually picked up from the airport so no fee is due - this is not covered in your support categories, how can I reaolve this please?

[Roger @HughesLamour]

@mhanser_1 Pretty standard for Cross Country, usual for rush hour weekdays into Birmingham with everyone standing.

[Roger @HughesLamour]

@TheOverBorders Oooo, that’s a better one! Scary stuff as a child, Tolly was a weird kid

[Roger @HughesLamour]

@TheOverBorders Not sure why but that conjures images from the Enid Blyton story, the Enchanted Wood 😂

[Roger @HughesLamour]

@British_Airways Good evening.. quick question, for 2 people travelling together, Euro Traveller class, only need 1x 23kg bag - is the best option to book 1x Economy Plus + 1x Economy Basic? Assume they need to be booked separately? And hope to get lucky for seating? Thank you

[Roger @HughesLamour]

@IHGOneRewards Hi, can you help please? Trying to register, my email is attached to an account from years ago, keep getting a server error so cannot reset my password. Can’t set up a new acc due to my email being in use, your chat help couldn’t help. Am going round in circles 😤

[Roger @HughesLamour]

@crapolatombola Brings back memories, remember seeing Dean Gaffney in there, he was in the vip area, which was a bit of rope around some seating 😂

[Roger @HughesLamour]

@LouHaigh @olivercoppard @EastMidRailway You’re making excuses for EMR - typical blame it on the government. There is plenty EMR could do to improve their services, Their partial refit was amateur, Their staff complaining to customers about their 9+% pay increases to name a couple. Just a poor sub standard operator.

[Roger @HughesLamour]

@hjwakerley @drivingea Is a 2.0 considered tiny? 😉 put some Cross Climates on it and that’s a very all year useable and lovely car.