ThoughtfulGirl

[ThoughtfulGirl @HyperHonestGirl]

@Honda_UK How well do you trust your approved Used Honda cars? Today marks day 8 when I was told by the AA mechanic to not drive my car which I bought 45 days ago. Still 7 more days to go before a dealership will look at car. How is Honda helping me? By sending emails 🤦‍♀️🤷‍♀️🤦‍♀️

[ThoughtfulGirl @HyperHonestGirl]

Hey @Honda_UK is it normal for a Honda Approved Used car to have issues within 30 days of purchase?

Also, is it normal for you make the customer wait for 2weeks before the dealership can take a look and not offer a rental car to them? I thought you cared about customers.

[ThoughtfulGirl @HyperHonestGirl]

Credit for beyond exceptional customer service. Kome Sushi at Woodford Green, you have won me over. 👏👏Shoutout to Yaseen who kept his promise and delivered a free delicious Bibimbap to compensate for a previous one that wasn’t great @ubereats_uk @UberUKsupport learn from them!

[ThoughtfulGirl @HyperHonestGirl]

@WasabiNoPineap1 @ubereats_uk @UberUKsupport Looks like it. You just need to grab their attention by being super annoying! It was super frustrating, but it worked for me.

[ThoughtfulGirl @HyperHonestGirl]

@NathFerguson @Millwall1368 @ubereats_uk For full transparency, here is the response I got from them.

[ThoughtfulGirl @HyperHonestGirl]

@NathFerguson @Millwall1368 @ubereats_uk They finally did give a s**t. They gave me a full refund and an apology. Just be persistent, they will have to pay at attention. We shouldn’t let these things slip by, no matter how small or big the £ amount. Good luck!

[ThoughtfulGirl @HyperHonestGirl]

@Millwall1368 @UberUKsupport @UberEats @ubereats_uk I got a full refund and a long apology. Guys don’t give up. They paid attention to my tweets after 4 days. If your complaint is genuine, they will have to listen. For me it was a matter of principles and I wasn’t going to back down. Neither should you.

[ThoughtfulGirl @HyperHonestGirl]

@Millwall1368 @UberUKsupport I am going to tweet at them everyday until they pay attention and refund the money they stole from me. If you have some extra minutes in the day, see if you can do this. there would be strength in numbers and may prevent @UberUKsupport @UberEats from stealing again @ubereats_uk

[ThoughtfulGirl @HyperHonestGirl]

@NathFerguson @Millwall1368 @ubereats_uk @UberEats @UberUKsupport They finally did after 4 days. A full refund and a full (long) apology. I wish it didn’t take that long but I hope they will take customer complaints seriously now.

[ThoughtfulGirl @HyperHonestGirl]

@NathFerguson @Millwall1368 @ubereats_uk @UberEats @UberUKsupport So full refund and apology from @ubereats_uk. I wish it didn’t take this long but they paid attention after 4 days. For future, @UberUKsupport please do better!

[ThoughtfulGirl @HyperHonestGirl]

@kharran @BurgerKing @UberEats After 4 days of constant tweeting, @UberUKsupport gave me a full refund and an apology. My suggestion is be persistent. They will pay attention eventually.

[ThoughtfulGirl @HyperHonestGirl]

@UberUKsupport @joswal09 @ubereats_uk @UberEats A bit of a positive news. After 4 days of constant tweeting, @UberUKsupport gave me a full refund. Goes on to show perseverance pays off and sad that corporations care only when there is threat to their social image. Regards less, a full apology and a full refund, I will take it

[ThoughtfulGirl @HyperHonestGirl]

@UberUKsupport @joswal09 Are you really sorry @UberUKsupport @ubereats_uk @UberEats? Why are you sorry? Did all the stealing from customers finally cause you indigestion? Have you had enough of it yet? Day 4 of shaming you and I am loving it. #ShameUberEatsUK

[ThoughtfulGirl @HyperHonestGirl]

@WasabiNoPineap1 @ubereats_uk @UberUKsupport A bit of a positive news. After 4 days of constant tweeting, @UberUKsupport gave me a full refund. Goes on to show perseverance pays off and sad that corporations care only when there is threat to their social image. Regards less, a full apology and a full refund, I will take it

[ThoughtfulGirl @HyperHonestGirl]

@WasabiNoPineap1 @ubereats_uk Yup! Same messages to every customer who complains. Their ‘Help’ is the most ridiculous non-helpful ever. And they are a bunch of thieves. Shame them openly. I have decided to tweet and shame them every single day until they pay attention. Day 3 today. @ubereats_uk @UberUKsupport

[ThoughtfulGirl @HyperHonestGirl]

@walshysj @UberEats Please let us know how their shameful @UberUKsupport responds. Bet it would be this #ShameUberEatsUK

[steven walsh @walshysj]

😂 I would recommend using @UberEats to get a food if you want to get it late and cold, then expected to still pay the full bill for food you can’t eat. Great customer service!!!

[ThoughtfulGirl @HyperHonestGirl]

@lauraloum @ubereats_uk Please don’t hold any hope. @UberEats @UberUKsupport will take your details and will send you the response below. If the response is different, please do screenshot.

[ThoughtfulGirl @HyperHonestGirl]

@catskidschaos @Uber They are always special. Their power, privilege and stealing has gone unnoticed until now and they think they can get away with anything. #ShameUberEatsUK

[ThoughtfulGirl @HyperHonestGirl]

@Jai_witty87 @UberUKsupport @ubereats_uk

[ThoughtfulGirl @HyperHonestGirl]

@Jai_witty87 @UberUKsupport @ubereats_uk @Jai_witty87 I will save you the trouble of waiting. The response you will get from them is in the screenshot below. Your phone number and email will be noted likely by some Pervy guy who would do nothing to help. They only know how to steal, not help. #ShameUberEatsUK

[ThoughtfulGirl @HyperHonestGirl]

@Jai_witty87 @UberUKsupport @ubereats_uk

[ThoughtfulGirl @HyperHonestGirl]

@UberUKsupport @NickEd82 @UberEats @UberUKsupport @UberEats What are you ready for? To help the customers or send them the same s****y copy pasted response. Oh wait, you were born ready to steal. You can’t get away with this anymore. #ShameUberEatsUK