@thetrainline my train was cancelled this morning and I can’t get a refund?
This wasn’t my fault and I am being told I am ineligible for a refund for a service that was cancelled??
@sfatoum82 @ubereats_uk So we’ve gathered they don’t have nameable people that send their scripted replies - refusing a refund on something that doesn’t arrive is nothing less of misconduct
@helen39744435 @ubereats_uk@McDonaldsUK Hi Helen - same thing happened to me - please let me know if they refund you as they’re giving me automated messages and ignoring me for a refund.
@Jay16465600 @UberUKsupport @UberEats This happened to me - let me know if you don’t get a refund. I keep getting autogenerated messages that don’t look into my case for having paid, but my order not arriving.