This whole situation is DANGEROUS. I’m concerned for her health and you all have done nothing to help.
#UberCustomerService is literally putting lives at risk out of incompetence @Uber_Support@Uber
WE HAVE BEEN ATTEMPTING TO HAVE YOU REACH THE DRIVER OR GIVE THEM OUR CONTACT INFO FOR MORE THAN 16 HOURS NOW.
YOU FINALLY GIVE US THE OPTION TO CALL THE DRIVER AT MIDNIGHT AND ONLY GIVE US A 4 HOUR WINDOW TO REACH THEM. @uber#Uberfail@Uber_Support
@uber My MIL was having a medical episode and left her phone in an Uber in Puerto Rico. We fly home tomorrow morning, and her phone receives critical alerts from her glucose monitor when her blood sugar drops.
Your chatbot keeps restarting the conversation, ignores everything
@Uber_Support WE HAVE BEEN ATTEMPTING TO HAVE YOU REACH THE DRIVER OR GIVE THEM OUR CONTACT INFO FOR MORE THAN 16 HOURS NOW.
YOU FINALLY GIVE US THE OPTION TO CALL THE DRIVER AT MIDNIGHT AND ONLY GIVE US A 4 HOUR WINDOW TO REACH THEM. @uber#Uberfail
@Uber_Support We haven’t received any real updates since we first started requesting help.
So even having an idea of whether or not you’ve spoken to the driver is helpful.
🚨 Celeste Amarilla: "YES, my post against Mbappé WAS RACIST.
That's why I deleted, it was unfortunate.
However, I will NOT apologize, I said what I had to say.
I come from a society where gays were beaten and where calling someone a sh*tty n*gger was the most usual thing.
I come from that generation, so now I'm trying to build a different Celeste Amarilla, that's capable of co-existing with others.
Have patience, I'm trying."
@uber My MIL was having a medical episode and left her phone in an Uber in Puerto Rico. We fly home tomorrow morning, and her phone receives critical alerts from her glucose monitor when her blood sugar drops.
Your chatbot keeps restarting the conversation, ignores everything