This morning, we published the Root Cause Analysis (RCA) detailing the findings, mitigations and technical details of the July 19, 2024, Channel File 291 incident. We apologize unreservedly and will use the lessons learned from this incident to become more resilient and better serve our customers. To any customer still affected, please know we will not rest until all systems are restored.
For the executive summary and full RCA, please visit https://t.co/VxZdW6gKmt