Ian Thomson

Passionate member of the global digital community of democratic free speech. Comments are entirely my own and not sanctioned by my employer prior to posting.

[Ian Thomson @IanKThomson]

@JBHiFi pushes cheaper prices but when it comes to customer service and satisfaction seriously underperforms. Happy to take your money and then blame 3rd party arrangements for fulfilment problems. #poorcustomerexperience

[Ian Thomson @IanKThomson]

@CricketAus Best Test match I’ve ever attended. Congrats 🙌… curious as to why the “ hot spot “ 🔥 analysis wasn’t used when snicko was inconclusive for the Jaiswal dismissal ?? Even though I agreed with the decision I’m sure that utilising that option would’ve appeased the 🇮🇳 supporters.

[Ian Thomson @IanKThomson]

@saxena_puru Which software companies specifically do you think have the most upside momentum portfolio relative to the overall Nasdaq ?

[Ian Thomson @IanKThomson]

@AFL_House Is there any tickets still for sale to other Club members if you’re not an AFL member or a Competing club member. eg. If you’re a Carlton FC member ?

[Ian Thomson @IanKThomson]

@CarltonFC Lift Blues. Can’t win finals with this pressure and lack of clean disposal into the 50.

[Ian Thomson @IanKThomson]

@McIlroyRory Great post Rory. I’m sure you will come back stronger and your next major win won’t be far away. Enjoy the well warmed rest and time with your family.

[Ian Thomson @IanKThomson]

@Bupa you still have one of THE worst digital self service customer experience capabilities. Can’t imagine what your relative cost to serve $ is like when compared with your competitors but your CFO should be all over it !

[Ian Thomson @IanKThomson]

@shaneparrish Wow ! I can tell in how high regard you held Charlie Munger by how frequently you’ve cited him on your own podcasts as well as a guest on others. Youy work on mental models. Did you ever get a chance to talk with 1:1 ? And if so what was your biggest takeaway?

[Ian Thomson @IanKThomson]

@shaneparrish Completely agree @shaneparrish as reinforced in your fs podcast #178 with Jerry Colonna. Almost 20yrs on I take pleasure recalling an idyllic day walking hand in hand with my then 8 year old daughter to school much more often than any of my major work promotions or big $ deals.

[Ian Thomson @IanKThomson]

@BudgetDirect are THE worst insurance company I’ve ever dealt with. Don’t be lured by “ cheaper “ rates and Ads. Worst customer experience from a company I’ve dealt with in years. Go elsewhere.

[Ian Thomson @IanKThomson]

@The_Real_Joakim @KritKitney @annabelcrabb Ok so for open debate purposes only let’s assume “ they have to listen “ so what ? … what exactly are you afraid of here that’s any different to the daily workings of our government system today ? How do you think this would negatively impact you personally ?

[Ian Thomson @IanKThomson]

@ShireenMorrisMs In trying to get more clarity I watched your participation in the CIS debate. Your arguments offered the most concise logic. Thanks. Is it accurate or not hypothetically that a Yes vote could lead to some sort of Treaty leading to sovereign rights claims impacting any of us?

[Ian Thomson @IanKThomson]

@elonmusk @lovati @Benioff We don’t say “ i alphabeted or I alpha’d when sharing a search story. A brand like Google is a mainstream globally practiced verb to consumers. And worth billions like the brand Coca Cola. This will go down in history as one of your dumbest ideas aside from all the brilliance

[Ian Thomson @IanKThomson]

@Uber_Support how reliable is Uber Reserve to ensure I get to my destination of choice for a pickup and drop off between 1am - 3am in Melbourne? I have experienced problems before with cars nowhere near on time.

[Ian Thomson @IanKThomson]

@JetstarAirways making a plane load full of passengers MELB-L’TON JQ731 wait for ages at the gate allegedly because a legal document can’t be found related to cargo. What a joke in this digital age of straight through processing and sharing information.

[Ian Thomson @IanKThomson]

@shaneparrish Your one liner words of wisdom are up there with @simonsinek … when are you two getting on a podcast together? Love to hear/see that !

[Ian Thomson @IanKThomson]

Our Kiwi mates across the Tasman getting app access ahead of users here in Oz. What gives ⁦@OpenAI⁩ ? 😬 https://t.co/UxYhtRtMsP

[Ian Thomson @IanKThomson]

@CarltonFC disposal accuracy into 50’with clear intent is terrible… ONE thing !!!!!

[Ian Thomson @IanKThomson]

@ptv_official how do I communicate with an actual person ( not an IVR or BOT ) who can help me resolve an infringement notice please ? Nothing online or via 1300135066 actually works

[Ian Thomson @IanKThomson]

@GriffithSaul inspiring stuff on @AustralianStory thank you. Any ideas on finding more cost competitive options available in Australia for efficient home battery storage ?