Irwin Lazar

President/Principal Analyst @metrigy, data-driven insights into #collaboration, #ucoms, #hybridwork, #WFH since 2006, CISSP, imlazar on Threads and Bluesky

[Irwin Lazar @imlazar]

You can find me on LinkedIn - https://t.co/aCezuCChbD

Threads: https://t.co/7uJXBPlC8I

Or Bluesky: https://t.co/7lcpneA4vV

[Five9 @Five9]

In a recent conversation with @Metrigy's @RGareiss, our CTO and Head of AI @jdrosen2 explored how #AI and agents working together with #ContextualData will transform the contact center experience from the customer’s perspective.

Tune in ➡️ https://t.co/4nW23Fr3Wl

#CX #TheNewCX

[Sen. Danica Roem @pwcdanica]

I asked earlier for recommendations for verified groups that are helping with #HurricaneHelene relief and a friend recommended Mountain Mule Packer Ranch, which is “planning to head to Weaverville, NC tomorrow but available to go to other areas of need as well.” QR code below.

[Mark Zandi @Markzandi]

Today’s revisions to the GDP accounts are worth a look. Both real GDP and real GDI (an alternative way of measuring overall economic activity) were revised up over the past several years, and over the past year both have increased by more than 3%. With unemployment rising, to be more consistent with full employment, and inflation receding, this suggests the economy���s potential growth is even higher. Closer to 4%. Thank strong immigration and productivity growth. The personal saving rate was also revised higher, and is now back over 5%. This suggests consumers have more financial firepower, and that they will remain stalwart spenders and an engine of overall growth. More often than not revisions to economic data have little importance. Not today’s GDP revisions. They reinforce just how exceptional the current economy’s performance is.

[Metrigy @Metrigy]

#ICYMI - #Webinar with Irwin Lazar, Ribbon Communications, and Cisco! We share insights and best practices for migration of Cisco on-premises, and cloud-hosted calling to the #cloud and deliver practical guidance to ensure success.

#Cloud #CUCM

https://t.co/gwpdCzfrUH

[Metrigy @Metrigy]

#Blog by @imlazar - With its #AI capabilities, Microsoft Copilot provides several enhancements to #MicrosoftTeams functionality, including meeting summaries and action item follow-up.

https://t.co/R5lkSWXf8L

[Metrigy @Metrigy]

#MetriSight Ep.71 - Jonathan Rosenberg, @Five9's CTO and head of AI, and Metrigy's Robin Gareiss discuss the huge changes coming to #customerexperience in the next several years, driven largely by #generativeAI and contextual data.
https://t.co/tlgPUIQt6c

[Metrigy @Metrigy]

In #webinar on 9/17 at 11am ET with @Beth_Schultz you’ll learn defining characteristics of a connected workspace, from core capabilities to AI/generative AI advancements & much more! Register to attend below
#GenerativeAI #AI #collaboration

https://t.co/LFvLR8bkJm

[Metrigy @Metrigy]

#MetriSight Ep.68 - @Imlazar takes us inside the #MetriStar program and shares which providers have earned Top Provider Awards, based on customer sentiment scores and customer business success, and award highlights. #Collaboration

https://t.co/YTyDt6Mxb6

[Metrigy @Metrigy]

#MetriNote - @Cisco has announced an intent to acquire Robust Intelligence, a provider of solutions for testing and securing artificial intelligence (AI)-based applications.  #AI #Security

https://t.co/1Kz9COLwdd

[Metrigy @Metrigy]

⭐ Metrigy has announced its 2024 Workplace Collaboration MetriStar Top Providers! Congratulations to @Google on being crowned Metrigy's 2024 MetriStar Top Providers for Meeting Applications! #MeetingApps #collaboration #MetriStar

https://t.co/sFunsKR8UV

[Metrigy @Metrigy]

⭐ Metrigy has announced its 2024 Workplace Collaboration MetriStar Top Providers! Congratulations to HP | Poly and JBL Professional on being crowned Metrigy's 2024 MetriStar Top Providers for Headsets! #headsets #collaboration #MetriStar

https://t.co/VH5dRksEnW

[Metrigy @Metrigy]

🚨 Press Release - Metrigy has named 11 workplace #collaboration vendors as top providers of its 2024 WC #MetriStar Award program, based on customer sentiment ratings & business success data in 5 key tech areas driving successful employee engagement.

https://t.co/kwuPrjK9ky

[Metrigy @Metrigy]

#MetriNote - @Zoom announced the extension of the Zoom Workplace #collaboration platform with availability of Zoom Docs, a connected workspace app developed to take advantage of the #generativeAI assistance capabilities of Zoom AI Companion

https://t.co/HZ8UYTjtRX

[Metrigy @Metrigy]

In this #ebook, we’ll share best practices for how companies can enable #collaboration and align with regulatory #compliance requirements. #security

https://t.co/4RUWeVI6hs

[Metrigy @Metrigy]

#MetriSight Ep.66 - We talk with Mark Ewing, Product Management Director for Google Meet, Rooms, and Voice about Google’s vision and plans for #hybrid meetings. #AI #googlemeet

https://t.co/KdGz1mBqLD

[Evan Kirstel #B2B #TechFluencer @EvanKirstel]

Attacks on Microsoft’s Copilot AI allow for answers to be manipulated, data extracted, and security protections bypassed, new research shows #bhusa https://t.co/wS957kW8B3

[Metrigy @Metrigy]

#Blog by Irwin Lazar - As vendors have rolled out #generativeAI copilots and virtual assistants, most are doing so by paying an additional license fee to gain access to generative #AI features. #ROI

https://t.co/7rkzFNXUFS

[Metrigy @Metrigy]

#MetriSight Ep.66 - We talk with Mark Ewing, Product Management Director for Google Meet, Rooms, and Voice about Google’s vision and plans for #hybrid meetings. #AI #googlemeet

https://t.co/KdGz1mBqLD

[Metrigy @Metrigy]

In this #ebook, we’ll share best practices for how companies can enable #collaboration and align with regulatory #compliance requirements. #security

https://t.co/4RUWeVHyrU

[Metrigy @Metrigy]

#MetriNote - Box & Salesforce have announced the ability for Box & Slack customers to access Box #AI directly from within Slack, eliminating the need to change user interfaces to query information about enterprise content. #GenerativeAI #Collaboration

https://t.co/WaGCvfCu8p