Inside Outcomes

We are a CIC that supports people to evidence Impact, Outcomes and Social Value in Health and Wellbeing. Member Q

[Inside Outcomes @InsideOutcomes]

We're changing the way our Risk Tracker client database works. Now you can pay for it monthly with no annual contract. Only £60 a month. Ideal for any organisation needing to record client work such as any #socialprescribing work (#socialprescribers)

https://t.co/0V6C4e0FkR

[Helen Bevan @HelenBevan]

Research into the behaviours of leaders who deliver transformational change. The factor that makes the biggest difference between those who deliver & those who don't is whether leaders embrace the emotional journey of their people. 6 behaviours that improve the odds of transformation success:
1) Leadership’s own willingness to change
2) Shared vision of success
3) Trust & psychological safety
4) Balancing implementation & creativity
5) Recognition that technology carries its own emotional journey
6) Shared sense of ownership over the outcome
https://t.co/OWFAyn6GB7 V @DrAndrewWhite

[Inside Outcomes @InsideOutcomes]

@EmmaLouCook @The_SAN_UK Thanks for this. We probably could have done but we’ve largely shut down now. All of the frameworks we built are still available under open licenses but we’re all doing other stuff these days.

[Inside Outcomes @InsideOutcomes]

It's definitely worth exploring the used books section for health on Amazon. This cost $0.01 with £3.00 delivery from the US.

[Inside Outcomes @InsideOutcomes]

We're not saying your data is lying to you but its original purpose can contain bias you are not aware of. We wrote this for @theQCommunity about processes you can use to better understand your data and why it exists.

#Qcommunity

https://t.co/o0n6WPhFp3

[Inside Outcomes @InsideOutcomes]

One of the biggest issues the health system has is that it doesn't measure demand. It measures the episodes where services are accessed but has no idea of unmet demand. This happens because system performance is service focused rather people focused.

[Roy Lilley 💙 @RoyLilley]

If your brain doesn't tell you, listen to your intuition... we have to do something about demand for services and 'doing' no longer includes talking about it. https://t.co/6wIArAjhl4

[Andrew Artz @artz5145]

Donald Campbell's Law: "The more any quantitative social indicator is used for social decision-making, the more subject it will be to corruption pressures and the more apt it will be to distort and corrupt the social processes it is intended to monitor"

[Inside Outcomes @InsideOutcomes]

Start with the basics

[Dr Dom Pimenta MD @DrDomPimenta]

Dear @BorisJohnson and @MattHancockMatt,
You are very welcome to spend £250m on AI for the #NHS. Just as soon as we fix all of the other IT problems first: /thread

[Nigel Edwards @nedwards_1]

Let's put aside the usual question about their funders & use of data and take the argument on its own terms 1/9

I can agree the NHS has some significant dysfunctions and is burdened by its very centralised nature and the overly close involvement of politicians. .

[Inside Outcomes @InsideOutcomes]

Do you want to be busy or effective?

[Simon Wardley @swardley]

X : What's the best way to measure performance?
Me : Outcomes.
X : How about effort spent?
Me : And, how are you planning to measure that?
X : With timesheets.
Me : That can be a dreadful idea ...

[Inside Outcomes @InsideOutcomes]

A2: We don't use proper service design methods which means we don't learn from failure. In fact nothing is ever allowed to publicly fail because it harms careers rather than being a natural consequence of doing new things #improve4patients

[NHS Horizons @HorizonsNHS]

QUESTION 2: What are the barriers that get in the way of our ability to fulfil the potential of quality improvement?

Please include #Improve4Patients and A2 in your responses!

[Inside Outcomes @InsideOutcomes]

For anyone that came along to our system integration event with the @Strategy_Unit this morning. These are the slides.

For anyone else. These are still the slides. You can look at them.

https://t.co/UMMgW0MV6t

[Inside Outcomes @InsideOutcomes]

At the @Strategy_unit today. Talking about how we can apply design thinking to services and systems.

[Mathias Verraes @mathiasverraes]

Here's an agile framework for you:
1) How fast do we know we made the wrong decision?
2) How fast can we try something else?
3) Seriously, would we even recognise 1) if it hit us in the face?
Everything that doesn't improve on these, is just ceremony.

[Inside Outcomes @InsideOutcomes]

The content of the system being only updated twice a year seems to have the potential to leave a good few months where people know it is operating unsafely.

[Ben Heather @BHeatherJourno]

Interested to hear from people who use NHS Pathways (in NHS 111 and 999 services) and patients that have had contact with it. DM me.

[Inside Outcomes @InsideOutcomes]

@mikaelseppala @AnnasQuestions @laurachaosmilk @indy_johar @sam__rye @joshuacubista @weaverworks @annarandle @JesperC_ @redesign Is this any use to you?

[Inside Outcomes @InsideOutcomes]

If anyone has any interest in how promoting behavioural change can impact on health (and other things) then you should listen to this.

Actually, there are two preceding podcasts from 2017 that set the scene which are worthwhile as well.

https://t.co/BtUdQvW9gd

[Ripple Foundation @RippleOSI]

Great event at @OpenSourceAward yesterday with brilliant and thought provoking speakers. Thanks to all that organised such an important event.

We're honoured/humbled to receive an award for our team's efforts and share this with all in the category, all deserved winners. #OSS

[Inside Outcomes @InsideOutcomes]

How do we solve a problem like A&E?

This is how we can use a simple value proposition to create A&E alternatives that work.

https://t.co/uYcw3Zf14y

[Inside Outcomes @InsideOutcomes]

@karentomlinRN We also need to design services wholly around the people that use them. This is an excellent thing on how MRIs can be designed around young people.

It's worrying how long proper service design is taking to find its feet in the NHS

https://t.co/V5SYoFTSxK