Did you know that our brains have 2 ways of #reasoning?
one inconscient, very automatic, doesn’t demand much effort -> very fast
one conscient, demands more analysis and intellect to function therefore it is slower
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UX:touchpoint individual-product
It is VITAL to create positive emotions
Easy, fast, efficient to use? Enough info to understand? customisable?
Imagine living in a place where the elevator has this AWFUL UX, not nice right?
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Virality has a recipe (J.Berger): STEPPS
U can use this model to create an advertisement to promote a product
U manage to get viral:the message u want to share will travel very fast and ur visibility will be over the clouds
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We've all been part of A/B tests even not knowing.
Very useful to compare and obtain results based on real consumer preferences (making sure you do a statistical test)
You can use it to test an infinite amount of things
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understand our 2 ways of reasoning
both have a huge power to influence our decision making: consciently & inconsciently
Brands modify their logos without taking this into account
Result? LOSS OF SALES AND CLIENTS
Example:
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