@Ask_Spectrum@GetSpectrum@fcc so Lance, who won’t connect us to his supervisor, has straight up admitted that if we called them out 6 months ago, we would owe them $400 less. As a small biz owner, I would never dream of treating anyone like this
@GetSpectrum@Ask_Spectrum now lance is saying his supervisor won’t take our calls. “We can only fix problems if they are caught within 3 weeks, if we have gotten away with it for 6 months, there is nothing we can do.”
@djpopps@RobCable5@Ask_Spectrum They damn sure aren't using that to pay a skilled workforce. More like they are using it to pay the CEO $98 mil https://t.co/A5YzYADiCd
Now they’re saying that since they advertised their rates, that satisfies the requirement to notify us. Sounds more like they were just hoping we wouldn’t notice. Nice people. @ask_spectrum@getspectrum
tom rutlegde, spectrum ceo, makes 98M. When my contract with twc ended, they jacked my bill to 75% of spectrums standard retention rate-no notification. Now my wife is on the phone with lance, a supervisor, who can’t even keep his story straight. @ask_spectrum@getspectrum#fcc