Isa

[Isa @IsaXMW]

@Douane kunnen we zo'n sneeuwbal met muziek meenemen in handbagage? Er zit vloeistof in de sneeuwbal.

[Isa @IsaXMW]

@IND_NL mijn nichtje heeft een toeristen schengenvisum aangevraagd voor Griekenland en overweegt toch via NL in en uit te reizen (en een paar daagjes bij ons te verblijven). Wij zullen tussen door naar Griekenland gaan. Is dit mogelijk, of wordt dit moeilijk bij de NL grens?

[Isa @IsaXMW]

@LookfantasticCS any changes re. VAT and duties for EU costumers ordering now after Brexit?

[Isa @IsaXMW]

Selected the correct country. And now you have cancelled it because it’s wrong country and tell me to place a new order? Where can I do that? The adv calendar is now oos on your site and I have spent over 5 hours yesterday!

[Isa @IsaXMW]

@cultbeauty why are you cancelling my order with the adv calendar that was placed with a wrong country destination that I did not cause myself? This is absolutely ridiculous! Your system messed it all up to process the order with Malta as destination country while I have clearly

[Isa @IsaXMW]

@leahgcharlson @cultbeauty I managed to place order, but they just cancelled it because it was set to Malta. Clearly this was not caused by myself! @cultbeauty you must be kidding me! Cancel my order telling to to place new order when this is OOS!

[Isa @IsaXMW]

@cultbeauty What's the point of signing up for waiting list if we cannot get some sort of priority access and being able to check out? I've been trying to check out for over an hour now and it's still crashing.

[Isa @IsaXMW]

@cultbeauty I managed to get one (hehe!), but somehow order ended up being another country than what I've filled in as shipping address. Sent you a DM, please help asap before it gets dispatched to the wrong country.

[Isa @IsaXMW]

@cultbeauty And I've now received a "You left something in your basket - can we help?" email for the advent calendar that was added to my bag... but still cannot check out. This is such a weird experience

[Isa @IsaXMW]

@cultbeauty This is horrible experience, and never ever again sign up for your waiting list - total joke and defeats the whole purpose of a waiting list

[Isa @IsaXMW]

Will I still have the advent calendar? It's been added to my bag, but unable to get to the checkout page. Wouldn't it be at least a common courtesy to put up a sign that it is OOS instead of have people hanging onto your site for over two hours without even able to check out?

[Isa @IsaXMW]

@Douane @PostNL Ik verwacht een pakket vanuit de UK wat volgens RoyalMail's traceergegevens bij de douane is beland sinds 14/11 voor een "assessment". Kunnen jullie wellicht meer duidelijkheid scheppen? Of waar ik dit kan navragen?

[Isa @IsaXMW]

@TfL why is it so ridiculously difficult to claim for a refund?! Online is showing error message and I have been queuing for over 30min without any success of getting through...

[Isa @IsaXMW]

@Belastingdienst Dacht dat het makkelijker kan via een DM/online formulier/email, gezien jullie mij beter kunnen helpen als ik wat persoonlijke gegevens verstrek. Bellen gaat een beetje moeilijk gezien ik in het buitenland woon en overdag full-time werk.

[Isa @IsaXMW]

@Belastingdienst ik heb een vraag over het terugbetalen van toeslag. Is het mogelijk om dat via DM te sturen (met beschikkingsnummer) zodat jullie een beter beeld krijgen van mijn case?

[Isa @IsaXMW]

@Belastingdienst Ik heb namelijk wat vragen over het terugbetalen van toeslagen 2016, hoe de rente wordt berekend in geval van in termijnen betalen. Ik had vorig maand een termijnbedrag betaald en net een nieuwe acceptgiro ontvangen met het openstaand bedrag. Hoe moet het nu verder?

[Isa @IsaXMW]

@tootinglc what's the price for just swimming, pay as you go? I cannot find that information anywhere.

[Isa @IsaXMW]

@TfL I got an incomplete journey as I've messed up the oyster cards that I used to touch in and out for a journey. But I could not file that for a refund. It says that I do not currently have any incomplete journeys that are eligible for an online refund application. Please help

[Isa @IsaXMW]

@easyJet I would appreciate a response???

[Isa @IsaXMW]

@easyJet Is it possible to print out the boarding pass at Gatwick airport? I have already checked in but do not have access to any printer at the moment.