@RaviMis64829258@UPSRTCHQ Dear Sir,
Ticket booking is functioning normally, and there is no restriction on bookings beyond 15th Feb. This appears to be a user-specific issue.
We recommend the following:
✅ Ensure the app is updated to the latest version
✅ Log out and log in again
@chiragchaidhar1@CMOfficeUP@UPGovt@UPSRTCHQ Dear Passenger, we apologize for any inconvenience. Our toll-free number 18001802877 is operational. However, during times of high call volume, it may be busy. Please try calling again. Thank you for your patience.
@SubratUpadhyay4@UPSRTCHQ@SubratUpadhyay4 Thank you for bringing Mr. Mukesh Chauhan's complaint to our attention. Currently, the functionality to check the status of complaints is being upgraded. As per complaint number 14889, the bus driver has been fined ₹500/-.
@SubratUpadhyay4@UPSRTCHQ@SubratUpadhyay4 धन्यवाद श्री मुकेश चौहान जी की शिकायत के बारे में अवगत कराने के लिए। वर्तमान में हमारी हेल्पलाइन शिकायत की स्थिति देखने की सुविधा को उन्नत किया जा रहा है। आपकी शिकायत संख्या 14889 के अनुसार, बस चालक को ₹500/- का जुर्माना लगाया गया है। धन्यवाद!
@chiragchaidhar1@UPSRTCHQ@chiragchaidhar1 नमस्कार, हमें खेद है कि आपको इस प्रकार की असुविधा का सामना करना पड़ा। कृपया अपना संपर्क विवरण और यात्रा की तारीख हमें DM (Direct Message) के माध्यम से भेजें, ताकि हम आपको और बेहतर सहायता प्रदान कर सकें। हम आपकी सहायता के लिए प्रतिबद्ध हैं।
@vijjux@UPSRTCHQ@vijjux we're sorry for any inconvenience caused. It seems there was a mix-up with the phone number. Our correct toll-free helpline is 1800-180-2877, available 24/7. Please reach out to us on this number for any assistance. Thank you for bringing this to our attention.
@vijjux@UPSRTCHQ We're sorry for the inconvenience, @vijjux We're looking into the issue with our 24*7 helpline to ensure it's truly accessible when needed the most. Please DM us your details so we can assist you directly. Thank you for your patience.
UPSRTC Team
@DevyyaniSingh @UPSRTCHQ Dear Passenger,
We regret the inconvenience. If your booking didn’t confirm but payment was deducted, refunds are automatic. Please DM your transaction details for us to assist. Apologies for the hassle and thanks for reaching out.
@IamVipinVip1@UPSRTCHQ@myogioffice Dear Passenger,
Now you can know the bus details and conductor name and mobile number before your journey through a facility on homepage of our ticket booking website https://t.co/S5DtKx7zZY Just click on "know Your Bus Details" tab.