Larry Barker

👋🏻 CX leader and owner and owner of Supported Content (content writing and repurposing for CX SaaS orgs)

[Larry Barker @ItsLarryBarker]

Prospects aren't coming to your website to learn about your cool features.

They're coming to learn whether you can solve very specific problems for them.

Do you know what those problems are?

Is your messaging specifically about them?

[Larry Barker @ItsLarryBarker]

@realBrookNash What’s been the most fun? And what’s been the biggest surprise?

[Larry Barker @ItsLarryBarker]

@realBrookNash Ask “why” repeatedly

[Larry Barker @ItsLarryBarker]

@JoelKlettke I read something this morning that said no one can has a five year plan anymore (at least if you’re a knowledge worker). That’s kinda scary to think about. Absolutely overwhelming.

[Larry Barker @ItsLarryBarker]

@JoelKlettke @stripe I can get behind that. Fair point. Loved the breakdown of the email overall, would love to see more!

[Larry Barker @ItsLarryBarker]

@jenni_gritters "It's complicated"

[Larry Barker @ItsLarryBarker]

@jimmy_daly @Groove or @hiverhq could work.

I'm assuming you're not looking at super high volumes, but many support inbox tools could also work, like @helpscout.

A Google collaborative inbox is also a simple option: https://t.co/I5uJkCWU1L

[Larry Barker @ItsLarryBarker]

I’ve never understood why growing headcount is seen as a measure of success or something worth celebrating in startups.

[Larry Barker @ItsLarryBarker]

@c_k_lynch Such an incredible city

[Larry Barker @ItsLarryBarker]

@mariabestwest @mariabestwest I was actually looking at a job there and balked at these same questions! Quickly bailed out.

[Larry Barker @ItsLarryBarker]

Is there a sports movie with a better soundtrack than Remember the Titans?

[Larry Barker @ItsLarryBarker]

Regularly scheduled reminder:

No one ever says "utilize."

Don't u̵t̵i̵l̵i̵z̵e̵ use it in your content

[Coby @Cobylefko]

The fact that it's impossible to walk somewhere as simple as a coffee shop nearly anywhere in the US, because we've made it illegal, is really one of the craziest things about modern America. We have to build walkable cities!

[Larry Barker @ItsLarryBarker]

@CXAccelerator But what if the "community" really helps members achieve an outcome they've been hoping for?

I'm thinking about @robfitz's concept of "outcome-oriented communities." Even if there's a cost to join, maybe you can create real relationships if you're making progress together.

[Larry Barker @ItsLarryBarker]

@theKevinShen This was fascinating. Thanks for sharing!

[Larry Barker @ItsLarryBarker]

@TheCoolestCool Man, I forgot about this game!

[Larry Barker @ItsLarryBarker]

@jimmy_daly Super pumped for this! @Zendesk and @intercom are two great blogs in the CX space.

[Larry Barker @ItsLarryBarker]

@bmccormack @remarkablepaper How do you like your Remarkable tablet? I’ve been considering one for ages but haven’t been able to justify it.

[Larry Barker @ItsLarryBarker]

@davidlykhim @beomniscient_ @heyjasperai Love this! What are your tips for finding those types of content that “are likely to generate buzz among influential publishers in your sphere”?

Would love to hear more about your outreach approach for link building too!

[Larry Barker @ItsLarryBarker]

@JickNones @girdley Curious about the websites. Are you actively doing this? Sounds fairly doable, but I’ve never even considered it.