OLY

☀️ Comms @WYFRS || @BBCNews Journalist & Weather Presenter || Radio, TV & Online || He/Him || Got a story? DMs ➡️ open.

[OLY @ItsOLY]

🚨 I’m excited to share some news with you: I have left my staff job as a journalist & weather presenter at @BBCNews.

From pioneering, presenting + producing the first (and last) #BBCLocalRadio programme which celebrated #LGBTQ+ life, to forecasting & presenting @bbcweather across the nations & regions, and covering the biggest news stories across @BBCNews outlets on TV, Radio & Online.

Thank you for trusting me with your stories over the years, letting me into your homes, and always supporting my journey.

To the talented, hardworking, kind & creative colleagues I’ve had the privilege to work with - you know who you are - never stop shining!

👀 Who is ready for a new adventure?

[OLY @ItsOLY]

@Ann61539270 @BootsHelp @BootsUK @BootsUKNews @WhichUK I had a very similar experience with @lookfantastic involving products that had been tampered with during delivery, and they immediately issued a refund.

It just goes to show that good customer service does exist. Sadly, @BootsUK could learn a thing or two!

[OLY @ItsOLY]

Absolutely appalling customer service @BootsHelp @BootsUK. I returned an item on 6 Oct & am still waiting for my £269.99 refund. TEN emails later, with repeated promises & no resolution, my messages are now being ignored. No product, no refund, no answers. How is this acceptable?

[OLY @ItsOLY]

@Ann61539270 @BootsHelp @BootsUK @BootsUKNews @WhichUK Hi Ann, unfortunately, it’s still ongoing! I’m really sorry to hear about your experience too. I’ll DM you the email address where I’ve actually managed to get a response from @BootsUK, although a reply on average takes six days…

[OLY @ItsOLY]

@Ann61539270 @BootsHelp @BootsUK That’s absolutely shocking, Ann!

Surely @BootsHelp, @BootsUK, @BootsUKNews have a responsibility to investigate this properly rather than leaving you to bear the loss? I really hope you get this resolved! 😟

[OLY @ItsOLY]

@chrisjlocke @BootsHelp @BootsUK @BootsUKNews @WhichUK Thank you!

[OLY @ItsOLY]

@MrDerryDude Sounds like the best option. Hope it all works out for you! 🙏🏽

[OLY @ItsOLY]

@parochena @BootsHelp @BootsUK @BootsUKNews @WhichUK Thank you! 🙏🏽

[OLY @ItsOLY]

@MrDerryDude Terrible! Could you try writing to your local MP?

[OLY @ItsOLY]

@parochena @BootsHelp @BootsUK @BootsUKNews @WhichUK Amazing - thank you so much for this! 💙

[OLY @ItsOLY]

@Archiehughes18 @BootsHelp @BootsUK @BootsUKNews @WhichUK Everyone is advising me to ‘chargeback’ through my bank. Hope you get your money back! 🙏🏽

[OLY @ItsOLY]

@MrDerryDude Sorry to read this! It does seem like there is zero accountability and zero customer service!

[OLY @ItsOLY]

@VictoriaMarkou @iamizaskun @BootsHelp @BootsUK @BootsUKNews @WhichUK Agreed! 🙏🏽

[OLY @ItsOLY]

@Doorn3y1962 @BootsHelp @BootsUK @BootsUKNews @WhichUK I’ve learnt my lesson!

[OLY @ItsOLY]

@parochena @BootsHelp @BootsUK @BootsUKNews @WhichUK Online and returned in store 🙂

[OLY @ItsOLY]

@GstarRaw72 @BootsHelp @BootsUK @BootsUKNews @WhichUK Thank you! 🙏🏽

[OLY @ItsOLY]

@NymphieJP @BootsHelp @BootsUK @BootsUKNews @WhichUK It is over six months, but I was subsequently asked to complete a BACS form, and then nothing! So frustrating! 😮‍💨

[OLY @ItsOLY]

@LyndieLou100 @BootsHelp @BootsUK @BootsUKNews @WhichUK Thank you! 🙏🏽

[OLY @ItsOLY]

@TheLastMrsFitz @BootsHelp @BootsUK @BootsUKNews @WhichUK Absolutely shocking customer service from Boots. Hope you manage to get it sorted soon! 🙏🏽

[OLY @ItsOLY]

@SArmstrong_098 @BootsHelp @BootsUK @BootsUKNews @WhichUK I agree, customer service is none-existent!

[OLY @ItsOLY]

@BatesBates75 @BootsHelp @BootsUK @BootsUKNews @WhichUK I agree. I hope you’re keeping well honey xx

[OLY @ItsOLY]

@petepedwards @BootsHelp @BootsUK @BootsUKNews @WhichUK @Argos_Online Agreed! Very, very frustrating!